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I work at a vet clinic and I am a pet owner. I like Trupanion because of their one simple policy. The cost is reasonable and it covers what I expect an insurance to cover. I recommend Trupanion to my clients all the time. Recently, I had to claim for the first time for my own dog. The process was straight forward. They returned my emails promptly and I received coverage for exactly what I expected to. I went the route of having a pre-auth done for a MRI that we needed. I went in knowing I was covered and then we did a direct payment to the specialist so that I only had to pay my 10% and the tax, meaning I wasn't waiting to get reimbursed. Overall, I've been pleased with my first claim through them.

Our furry friend, was diagnosed with heart worms in march 2014. Two month before our business trip to germany. We started treatment in the USA and due to Embrace wonderful staff where able to continue the treatment in Europe. Now the treatment is almost done and I have to say I am so amazed how wonderful Embrace handled our very special situation. All costs where covered fast and even if we send in germany invoices it was no problem at all. All our questions where answered within a day. They even got somebody who could translated them at Embrace. I am so grateful for Embrace and wish our family health insurance would be that easy too. Thank you Embrace-Team - you all are wonderful!!!!

Our 7 month old puppy suffered from a kidney infection. There were no other symptoms so it was not easy to diagnose. Thanks to Healthy Paws Pet Insurance, I didn't have to worry about any testing that he needed. After 6 weeks on an antibiotic is is totally fine! Thank you Healthy Paws for the quick claim and quick reimbursement.

We adopted Paisley at 7 months of age this past December. Did not want to make the commitment to insurance. What could go wrong? Paisley dined on a "Hand Warmer". Small white packet containing particles of Iron. Iron Poisoning can be life threatening. She spent three days in the hospital where she was flushed out from both ends. The end result was she never developed the poisoning and we had a $2,300 bill to deal with. Trupanion covered everything they said they would. Our out of pocket costs was somewhere around $400.

We adopted Paisley at 7 months of age this past December. Did not want to make the commitment to insurance. What could go wrong? Paisley dined on a "Hand Warmer". Small white packet containing particles of Iron. Iron Poisoning can be life threatening. She spent three days in the hospital where she was flushed out from both ends. The end result was she never developed the poisoning and we had a $2,300 bill to deal with. Trupanion covered everything they said they would. Our out of pocket costs was somewhere around $400.

Buddy became ill with diarrhea, then 2days later it became bloody, so off to the vet. Diagnosis was pancreatitis, and he spent the next two days as a day pt, for fluids, medications, and further testing. After that home with antibiotics. Doing fine now, back to his old feisty self. Very happy with the claim handling by Healthy Paws, as well as their concern for my pet's well being.

My leonberger has had frequent visits to his vet for loose bowel movements. He was recommended to an internal specialist. He was diagnosed with chronic irritable bowel syndrome which can be lifelong. I submitted the $1,800.00 bill to Embrace and within a one week, they notified me that I would be reimbursed $1,400.00. The initial cost was surprising, as was the prompt refund that I received from Embrace. I was very grateful for the reimbursement.

I was very hesitant when i submitted my claim assuming they would try and find a reason not to reimburse me, but within a couple days I recieved an email stating they were covering 90% of all treatments. I was very pleased and staff were always very nice to talk to when i phoned in.

I was very hesitant when i submitted my claim assuming they would try and find a reason not to reimburse me, but within a couple days I recieved an email stating they were covering 90% of all treatments. I was very pleased and staff were always very nice to talk to when i phoned in.

Filing a claim is so easy and claim processing is prompt and efficient. I've recommended ASPCA to co-workers as well. It was so nice to receive follow up calls regarding my 2 feline children Abigail and Mia. Customer service conveys true concern and compassion.