Find and read reviews with confidence

I am very happy with the coverage I have for my 13 year old pug. When I first got the insurance she was younger and much healthier now that she is older she has developed diabetes and associated disorders. I have upgraded her insurance twice and each time I am met with prompt courteous service and reps that really seem to care for my pet. Payment of claims or the turnaround time is very fast. I wish my insurance were this good. Thank you for caring and providing such great insurance for my Izzy. I also want to comment that there were times charges were not covered and I appealed, that also was done fairly and quickly and they actually call to let you know the outcome It was refreshing.

Before you read my full review, please note that it took 3+ weeks to process the claim because my vet failed to provide proper documentation. This was NOT because of Healthy Paws. I signed Delta up for Healthy Paws pet insurance in September/October 2013. Delta is a big lab mix and would run with me daily. Around Thanksgiving/early December I noticed Delta was beginning to limp on his back left leg. After rest he seemed fine, but soon began limping again. Sometime there after he was diagnosed with a torn ACL. Delta had TPLO surgery to correct the torn ACL in February 2014. Having a sick/injured pet is stressful enough, but the financial strain makes it even more overwhelming. With that being said, I cannot thank the staff at Healthy Paws enough. They were there to answer every question I had regarding my claim, even contacting my vet frequently to ensure the proper forms were submitted. And they were in constant communication with me, via phone and email, to keep me updated on the status of my claim. I have never dealt with such caring, helpful, understanding customer service individuals in my life. There customer service makeup should be an industry standard for ALL (human and pet) insurance companies. In the end, Healthy Paws saved me over $2000. If you have a pet, I would recommend Healthy Paws to you until I am "blue in the face." Because of Healthy Paws I know Delta will always be afforded the best possible veterinary care. They really do care about

The claims are settled quickly and it's great to know that I have some peace of mind when I have to take care of a sick pet.

My 10 month long haired mini dachshund suffered from hematuria last week. He had to be hospitalized for one night with IV, antibiotics, prescription food, antibiotics, blood tests, etc. Over $400. Trupanion covered 90% of eligible expenses. Thank you.

My 10 month long haired mini dachshund suffered from hematuria last week. He had to be hospitalized for one night with IV, antibiotics, prescription food, antibiotics, blood tests, etc. Over $400. Trupanion covered 90% of eligible expenses. Thank you.

Trupanion has been nothing but wonderful from day one that I purchased a policy for my Yorkshire Terrier Romi. Their customer service is impeccable, the quickness In review of claims is more efficient, and faster than human insurance! Payment is promptly made! I feel as though they "truly" care about my pets health, and that is an amazing feeling :-)

Trupanion has been nothing but wonderful from day one that I purchased a policy for my Yorkshire Terrier Romi. Their customer service is impeccable, the quickness In review of claims is more efficient, and faster than human insurance! Payment is promptly made! I feel as though they "truly" care about my pets health, and that is an amazing feeling :-)

1st time trying out the Pet Insurance. Very friendly and helpful overall. The staff reviews all the claims accurately and issue the checks efficiently w/o any further questions asked. Much better than human insurance company by all means. Will recommend friends over here.

1st time trying out the Pet Insurance. Very friendly and helpful overall. The staff reviews all the claims accurately and issue the checks efficiently w/o any further questions asked. Much better than human insurance company by all means. Will recommend friends over here.

I did a lot of research almost 5 years ago when I chose Embrace. From day one I've been happy with my choice. On one recent claim my 5 year old Miniature Schnauzer, Brody, was diagnosed with juvenile cataracts. I am willing to pay for a premium policy, just like I do for my own health insurance where I know what my deductible is and what my actual coinsurance will be. And my reimbursement will be for the actual cost of treatment. I have been very happy with the care and speed of service....with auto deposit I've been reimbursed within just a few days of my vet faxing our claims. I am a loyal advocate for Embrace and recommend them any chance I can. You will not find a better company to work with.