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Paid premiums for almost a decade. Never made a claim then one day we did. and they told us that we were not covered, we got screwed over even after paying in over $7000 in premiums .I am just going to put the money in an account and if its needed its there. hopefully we will not need it.

Trupanion is so user-friendly and customer service oriented. Whether I deal with them online or over the phone, I have always been given excellent service.

Trupanion is so user-friendly and customer service oriented. Whether I deal with them online or over the phone, I have always been given excellent service.

My dog needed quite major surgery on both crutiate ligaments. I would not be able to afford it with out insurance. She is only 4 years old and I am so thankful.

Take the money you would put into this company and save it. Every time I've needed something in the past for my other dog, "it's not covered." We have a seven month old puppy that's going to die because they won't cover a liver shunt before a 12 month waiting period is up. I'll figure out a way to pay for this very expensive surgery, but in spite of the years of paying Pets Best insurance every month, it will be without their help. I cancelled my policy.

I adopted a rescued racing greyhound who was diagnosed with epilepsy. Taking on the lifelong management of such a chronic condition is a huge challenge. The fact that Dallas had Trupanion Pet Insurance in place when I adopted him has made the entire situation much easier to deal with. Trupanion Pet Insurance coverage has helped me afford to work with my veterinarian and I explore different medications and treatment options. As a result, Dallas has gone from having seizures every 3-6 weeks to going as long as 15 weeks without a seizure. That is an amazing improvement and a benefit for both of us.In addition to the obvious and measurable benefits of the insurance coverage is the immeasurable benefit of the exceptional staff that Trupanion employs. I have had several occasions where I have called the company with questions and every single person I have spoken with (and you speak to a real, live person when you call) is friendly and outgoing, helpful and knowledgeable. The staff members are all animal lovers who obviously enjoy their jobs and are thorough and professional in their handling of your questions. You are treated like a valued customer and their concern for you and your pet is so evident.

I adopted a rescued racing greyhound who was diagnosed with epilepsy. Taking on the lifelong management of such a chronic condition is a huge challenge. The fact that Dallas had Trupanion Pet Insurance in place when I adopted him has made the entire situation much easier to deal with. Trupanion Pet Insurance coverage has helped me afford to work with my veterinarian and I explore different medications and treatment options. As a result, Dallas has gone from having seizures every 3-6 weeks to going as long as 15 weeks without a seizure. That is an amazing improvement and a benefit for both of us.In addition to the obvious and measurable benefits of the insurance coverage is the immeasurable benefit of the exceptional staff that Trupanion employs. I have had several occasions where I have called the company with questions and every single person I have spoken with (and you speak to a real, live person when you call) is friendly and outgoing, helpful and knowledgeable. The staff members are all animal lovers who obviously enjoy their jobs and are thorough and professional in their handling of your questions. You are treated like a valued customer and their concern for you and your pet is so evident.

In chemotherapy treatment at UC Davis since 4/24/2014 and has been in remission since. Her doctors believe she is doing really well; continues to accept treatment well, continues to eat and drink water normally w/o nausea or vomiting, and is happy. and playful

In chemotherapy treatment at UC Davis since 4/24/2014 and has been in remission since. Her doctors believe she is doing really well; continues to accept treatment well, continues to eat and drink water normally w/o nausea or vomiting, and is happy. and playful

I have a two Goldens insured with Embrace and while they're generally healthy they do have occassional, minor illnesses and then of course they're reguarly scheduled shots and wellness visits. I have found the service from every Embrace staffer to be extremely helpful and timely. I also love the direct deposit available for claim payments!