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I cannot say enough good things about this service. It was a blessing at a time when it looked like our blessings were disappearing. More than just "One less thing to worry about" the help was offered and approved before I even had time to be concerned about it. The questions were answered without delay, and if it was needed, I knew there would be a voice on the other end of the line.

My dog had pancreatitis before she was insured. This is a very specific diagnosis. Healthy Paws has denied every claim we have sent that has had anything to do with the GI tract.

I took my dog in for his regular preventative care and submitted the claim, in less than 2 weeks I received the insurance payment. This was so easy and very worth it to get this insurance.

You are quick to process claims. And it's obvious that you care about our "kids" and the service you provide. Thank you!

It’s pretty simple to submit claims and response time is really quick, in about 2 or 3 days at most. I would highly recommend this company.

Over many months, my little dog saw several different vets, specialists, and some alternative practitioners. I submitted about 8 claims so far and there will be more to come, all for the same issue, and these crossed over one claim year and into the next. The ASPCA phone app, and a very patient person on the phone at ASPCA who walked me through the procedure, made it fairly fast and easy to submit all the claims. The explanation of benefits forms returned to me (via email) were clear and easy to understand, and the reimbursements made were reasonable. Thank you ASPCA!

A long history with Trupanion. Trupanion has helped me keep my kitty going for the last six years, since his diagnosis of pancreatitis, IBD, cholangitis, SIBO, arthritis and asthma. Always there, always fair.

I love that this policy covers preventive care. The claim submission process is easy, and claims are paid promptly.

You all are doing a great job

Quick to respond and no hidden surprises. Our dog has blow out her hind knee and needed surgery.. expensive surgery and Trupanion was right there to help with the expense.