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I have been so impressed with the service and coverage of my plan. Getting reimbursed is so easy and quick especially when my Vet submits the claims for me. The new app makes it even easier to submit the claims I need to on my own. I am one of the people with a dog that unfortunately has had a lot of health issues so I am so glad I got coverage when he was younger. Trupanion has saved me thousands of dollars and takes the financial stress away so I can focus on taking care of my dog's health. It is a must have for pet owners who want the best for their furry friends!

The representative I spoke with was wonderful. Good natured, helpful and knowledgeable. I can’t give a higher score before my claim is resolved.

Oh my God everyone is so so nice! I had my first claim and it was so easy to file and already received an email about processing. I can’t say enough good things. I will be with you for life if you remain the company you are today! Don’t change a thy!

excellent customer service

It was such a smooth procedure to submit for reimbursement!

Very quick response and resolution

Speedy reimbursements and pleasant interactions w/ Trupanion staff

Dr. Caitlyn Pollit and staff were exceptional! Addison's disease is hard to diagnose but easy to trreat. Our boy "Dex" is back!

Was relieved at the payout this time. Still don’t understand why you don’t pay for the examination. The costs of veterinary care are astounding. Will deter me from adopting another dog.

I’ve been with Trupanion for a long time through very difficult situations and they have been always there whether it’s benefits , understand the breakdown but most importantly they listen and hold your hand to get through painful times.