Find and read reviews with confidence

So glad I have pet Ins. Claims department is excellent and very fast. Thank you 😀

I've been with Healthy Paws for approximately 5 years for one dog. Recently added a second dog. Pricing and coverage is excellent and affords us peace of mind. I've had to file a few claims and I am very much impressed with the claims process. It is extremely efficient and easy. I highly recommend Healthy Paws.

I have had Ruby insured with Healthy Paws for over 4 years and her dental issue for trauma to a tooth was the first claim I needed to file. Could not have asked for a better response to the processing and payment of the claim. So happy we have this protection for Ruby—Thanks Healthy Paws!!

My claim process was incredibly simple and quick! It was my first time, so I was honestly expecting it to take a while and not expecting to get the claim approved for a few days. The process was incredibly user friendly, took all of 5 minutes, and the claim was immediately approved with money in my account the next day.

An ER visit and five nights in the hospital saved our sweet little girl. She was diagnosed with an autoimmune disease which doesn't have a high survival rate...excellent care by the ER doctors saved her life. Treatment is ongoing and thankfully, we have pet insurance with Healthy Paws. Reimbursement has been speedy and the follow-up exceptional. I never expected an insurance company to ask how our girl was feeling. I highly recommend Healthy Paws!

I had this insurance for one year. I was able to benefit from some signup discounts. I enrolled my dog at 11 weeks of age. He was healthy and I submitted zero claims for accident/illness over the year. The wellness plan is basically a holding account; you pay a certain amount that they hold for you and give you your own money back for qualifying wellness expenses as you incur and submit "claims" (it functions like an HSA, Health Savings Account). When it came time to renew my policy, despite the fact that I submitted zero claims for accident or illness, they told me that I could expect a 30 - 40% increase in the cost of coverage EVERY YEAR, regardless of whether or not I use the policy. They embrace your money, and keep on squeezing. While rising costs is an issue for all types of insurers, some carriers do not systematically raise rates annually (and by such a whopping percentage that is way higher than the rate of inflation). Some offer discounts and incentives if you wind up not using the policy. I'm going to try somebody else who won't squeeze me like a boa constrictor.

The mobile app makes is seamless to file a claim. Response time is good. So pleased that I have already referred to people to get MetLife Pet Insurance.

I'll be very honest, I was skeptical this pet insurance thing really worked. I'm happy to say I was very wrong!! Our dog racked up nearly $3,000 in vet bills over a 4 day period. PetsBest answered the call and reimbursed 90% of those bills (per the coverage I have). They are GREAT! I would HIGHLY recommend them!

After submitted five claims over six months and having them all rejected, I realized that this was a premium-collection company, not an insurance company. I was conned and I accept that. However, two weeks after advising them I was cancelling the policy I received a notice that they were raising my monthly premium. Reason: dog is a "shepherd mix" and not a "mixed" breed, as i indicated when I signed up--of course, shepherd mix was not an option. I can't say if pet insurance is a scam generally, but if you're shopping for coverage, I'd pass on Embrace.

I have had a few pet insurance companies previously. MetLife is by far the best! Easy to submit claims. Never a hassle processing claims. Claims are quickly processed and there are multiple choices for reimbursement! Great experience overall! I have been using them for the last 9 months and I am very pleased!