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Fast and easy. oGod coverage

Though I haven't needed anything cost wise yet, Andrea is the 2nd customer service person I have spoken with and she is what customer service should be like all the time. Absolutely wonderful!! The other person I had spoken with was great too!

I haven't had to submit any claims yet, but for me the security that comes with insuring my pets is worth the cost.

We have been pleased with your service as it gave us a peace of mind that our dogs are covered. The flexibility to be able to choose the deductible and coverage % is awesome. Thank you so much.

Though I havent had the need to use the insurance as of yet, each time I have called with questions, customer service has been excellent!

Filed my claim within the Trupanion app, claim was approved and paid out and direct deposited in less than 2 weeks.

Reps have always been very helpful, especially Starr today

Healthy Paws provides the best coverage for pets with a hassle-free claim process. A policy with Healthy Paws makes it easy for pet owners to focus on caring for their pets and getting them the treatment they need whenever they need it, without being overly concerned about cost. In many ways, I wish human health insurance were so simple and transparent. ;-) Many years ago we purchased our first pet insurance coverage with another company (Pets Best): that coverage was inexpensive and seemed like it would be quite useful in limiting costs while providing incentives for regular checkups. While it was helpful in offsetting costs for smaller incidents, as our dogs aged we quickly found that the policy has payout maximums and "separate occurrence" definitions that limited their coverage quite sharply. We soon re-evaluated our options for insurance coverage and made the switch to Healthy Paws. Whenever the unexpected has happened, we've been able to rely on Healthy Paws to provide consistent, understandable coverage for our pets. Most recently, one of our pets contracted a urinary infection while on vacation, which required a trip to an emergency clinic for treatment. We knew that whatever treatment she needed, it would be covered - and it was! :-) The broad coverage and clear policies have consistently covered various needs for our dogs, spanning knee surgery, upset stomachs, and broken nails; with no claim or lifetime maximums to worry about, there's no concern about "exhausting" the coverage or having to make financial decisions about the well-being of a pet. The claim process is extremely easy with their website: upload an itemized receipt and they take care of the rest. There's occasionally a follow-up question or two - which is easy to answer - and they follow up with the veterinary clinic, typically completing the claim and sending the reimbursement within a few days. It couldn't be easier

Each interaction I have with the customer service associates at Trupanion are caring, listen and are helpful in addressing the issue for which I am calling. Each person has been knowledgeable and efficient. Gerene Schmidt

Trupanion make it easy to submit a claim, and is always upfront about what they cover. They make it possible for us to provide our precious dog with the care she needs even when it turns out to be expensive surgery.