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It was fast and easy. I was just a little surprised for some reason that I didn't understand each incident had its own deductible until I had to file my first claim.

It was fast and easy. I was just a little surprised for some reason that I didn't understand each incident had its own deductible until I had to file my first claim.

Your website is easy to use and my vet offers a service to file the claim on my behalf at the time of service. Combined, that makes a super easy user experience.

I had Sweet Pea for 5 years with no illnesses or claims. This year has been a physical disaster.! She has had a progressive hind end weakness (orthopaedist, neurologist, MRI, etc), a vaginal reconstruction surgery, and now has High Blood Pressure to get regulated. Pets Best has been wonderful....good payment, prompt reimbursement, easy to file a claim. I have also had great experience with customert service. This year she wouldn't have gotten the care she4 deserves without Pets Best!

I cannot give you anything but a poor review. Any claim sent to you that even remotely relates to allergies, you deny. Animal are like humans in many ways. Their allergies are increasing just as humans. Your insurance is covering minimal animal issues. You are treating it as if it were an insurance policy on a vehicle. An insurance company that has experience in auto, home and commercial property insurance does not have the knowledge or experience in animal insurance.

My fourth Kerry Blue and first time I've purchased coverage for a dog. I learned - or got reminded due to having two other kinds of terriers plus these terriers - their curiosity gets them into trouble. Racoons in the night, jumping to high, digging too often, you get the picture. They are active and live up to their reputation and Trupanion lives up to it's reputation.

I have not had any issues with nationwide pet insurance. I’m glad we got it to be honest. If I had to say one thing that could be improved on is the processing time on a claim. Average time has been 2 to 3 weeks. But overall truly no complaints very good pet insurance.

I didn't realize that trupanion doesn't cover wellness exams so my bill was larger than I expected. However, because my cat has a heart problem, I'm staying with trupanion because I know it will be worthwhile down the line. Now, I know I need to save up throughout the year for her annual wellness exam.

I didn't realize that trupanion doesn't cover wellness exams so my bill was larger than I expected. However, because my cat has a heart problem, I'm staying with trupanion because I know it will be worthwhile down the line. Now, I know I need to save up throughout the year for her annual wellness exam.

We have had this insurance for a number of years for our pug dog, who is now 15 years old. For the first few years, we made few claims, and we weren't sure whether the insurance was worth it. Then our dog got older and developed a number of health problems. She had been very healthy when she was younger, but she now has: chronic pancreatitis, diabetes, irritable bowel disease, and recently has had issues with bladder infections. Having insurance for her has meant that we can take her of her the way she deserves without worrying about the cost. I actually added up how much we have received back from the insurance vs. how much we have paid in premiums, and even counting the premiums we paid in her healthier years, we actually come out ahead. Claims are usually dealt with quickly and smoothly, and our vet will even help us file them, so it is minimal effort on our part. I definitely recommend this insurance, especially if your pet is getting older.