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Unhappy with Customer Service
I very disgusted with Pets Best. Their payment for the policy may be very low but their customer service is horrible. I am very unhappy with my last claim payment. I tried to call for an explanation but could not reach anyone. I am ready to close this service and look elsewhere. I understand there have been problems with COVID but they should have someone answering the phone. I do not see a problem with them deducting my payment for the policy every month. They make sure there are employees to handle that part of their business
- INSURER: Pets Best
- POSTED: 04/20/2021
- BY: Gail
- BREED: Poodle - Standard
- AGE OF PET: 0 - 3
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