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PetsBest makes false statements on their website just to get clients. They are not the fastest company at processing claims, as I have over 8 years with another pet insurance company proving PetsBest month+ long waits at processing claim is NOT the fastest! Their employees are unqualified for the proven fact they tried denying my claim that the pets name and and service dates where not listed on the invoice.....WHICH THEY CLEARLY WERE!! Their staff members can be rude and will hangup on you and when you try to get the name of the rude employee that likes to hangup the phone, you are refused that information and refused to be connected to that person. PetsBest does not have adequate trying for their employees, making the statement on their website about having well trained staff another false statement. They also do not post real representation of customer ratings, making them deceive clients to get more business. I would NEVER recommend such a deceitful, lying and corrupt company to anyone!! Do your research and def. do not choose PetsBest!!!

I bought pet insurance last year when I rescued my dog. My cousin highly recommended Healthy Paws. I could not be happier with Healthy Paws! My dog was unexpectedly sick, requiring a lot of tests, and then I had to take her in for an emergency vet appointment when she ate chocolate from my purse. I didn't have to worry about the cost because of my pet insurance. The whole process is seamless - I upload my vet bills through the Healthy Paws app or website and they promptly issue the reimbursement.

This is my first dog ever. I adopted him as a 7 year old rescue. Being older myself i knew health care is important I did a lot of research and Met Life offered the most benefits including wellness. The best part it was also the best value. They are quick to get to , easy to file claim. They even include flea, tick, heart worm meds….all under one deductible. You chose the deductible and maximum that works for your dog and your wallet. I am very pleased i chose Met life pet. Its really important to have coverage for your pets. They cant tell you when they are sick and having this plan offers me ease of mind that i can take him to get checked without feeling i am going to break the bank! A few friends of mine have also signed up their dog with Metlife after my positive experience. May all our dogs live happy healthy lives🐶

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I have had Lemonade since they moved into the Colorado market and so far they have been great. I haven't have many claims but all of them have been covered and done quickly.

I've had Healthy Paws for 6 years now for my German Shepherd. Unfortunately she was born with Addisons which requires expensive monthly visits to the vet. She's also had many costly health issues over the years. Healthy Paws has always made it easy and fast to file claims and get reimbursed. I don't know what we would have done without their help!

This company has been absolutely fabulous to deal with since I first signed up with them. My Australian Kelpie, Santolina Nell, a rescue, shortly after we got her, developed a cancerous kidney and had to have it removed. They took care of the claim in record time, and each time the sweet old girl has had an issue, there settlement time, payout, has been as good as it can get. I cannot recommend them enough. Not only have the settle the claims each and every time, but their coverage is truly the only reason she has been able to live this long. Without this insurance, I would not have been able to "keep" her this long. I am so very grateful to have found them and chosen this company to give my dog the best care possible.

I’d never filed a claim before, so there was some back and forth until I got things right-but, reimbursement came quickly once I did.

Phone explanations have been very clear. Currently, they show both actual denials and included in deductible as "denied". They are working to change that, which will likely reduce need to call.

The speed in handling my submission was speedy and accurate. Having selected PetPlusUs was a brilliant decision. Having an insurance during difficult times with my dog was very helpful and valuable.