5
out of 5
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5
out of 5
5
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1
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Denied for wrong reason
They have a 14 day waiting period, my pup got a procedure at 15 days, and they used the 14 day excuse to not pay. It also took a month to get any response.
- INSURER: Pets Best
- POSTED: 02/26/2021
- BY: Dan
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 0 - 3
5
out of 5
Verified
After an Initial Scare, Trupanion Came Thru
Although we were severely disappointed by Trupanion's initial "coverage proposal" on the pre-authorization for Willow's dental surgery today, and had even begun analyzing the merits of/justification for maintaining this 8+-yr old policy (5 pets to-date), the final coverage outcome was far more appropriate and agreeable. Specifically, the final claim analyst seems to have recognized the ridiculousness of applying multiple "deductions per condition" to different symptoms of the same basic condition (i.e. dental/gum disease), the treatment for which is the same (i.e. extraction). It wouldn't be reasonable to apply multiple conditions deductions for, say, an ill child simply because their illness manifested in both fever, diarrhea, and rash, now would it? Trupanion FINALLY came thru appropriately, as has been our general experience.
- INSURER: Trupanion
- POSTED: 02/26/2021
- BY: William
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
You won't regret it
Enrolling my dogs with Healthy Paws was the best decision I could have made for them -- not only does insurance provide my family with peace of mind, but Healthy Paws in particular has given us consistently fantastic (and quick) customer service, no hassle claims, easy online access, and great rates. I highly recommend Healthy Paws pet insurance to any new and existing pet parent -- you won't regret it.
- INSURER: Healthy Paws
- POSTED: 02/25/2021
- BY: Shaun
- BREED: Dachshund-Miniature
- AGE OF PET: 7 - 10
5
out of 5
This is the first time I've had to call in 8 years of having insurance on my lab.
This is the first time I've had to call, in 8 years of having insurance on my lab. (knock on wood). It was a really rough day and Jason was awesome! Please thank him for talking me off a ledge!
- INSURER: Trupanion
- POSTED: 02/25/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5