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When researching pet insurance I knew I didn't want it for basic pet responsibility (check ups, flea and tick, vaccinations, etc. etc) In my opinion, those costs should be considered when you are thinking of getting a pet. I wanted insurance for the emergency and unexpected moments. So when my dog was considered critical for a bladder blockage and my vet sent us to the ER immediately, I knew this was going to be expensive. After a successful surgery to remove 50+ bladder stones, with 1 stuck in her urethra, she still would not urinate which had her hospital stay extended a few more days. All I kept saying was thank goodness we have Healthy Paws Insurance. The financial stress that would've been added during this time was eliminated. I love that you pick your own plan; choose your deductible, and your splits...and payment is ALWAYS SUPER QUICK! If this doesn't convince you enough to chose Healthy Paws for your pet insurance, how about them emailing me afterwards to check on Bailey!!! What insurance company does that??? I highly, highly, highly, recommend Healthy Paws Pet Insurance!!

I'm so glad I purchased insurance when Mandy was a puppy. Unfortunately, at 1 1/2 she developed her first Mast Cell Tumor. Since that time, we've maxed out our $5000- insurance policy every year. It was one of the best decisions I've ever made. Met Life is very easy to work with-filing claims are a piece of cake, and when I've had to connect with them, the staff has been extremely accommodating! It is so well worth the price even if you never need it-it gives great piece of mind! (I've never had to file a claim for my older lab, almost 7 years of age (and hopefully never will). The price is not as expensive as you might think and well worth every penny!

I have had the most seamless experience with MetLife, from the original signup day right through claims. The app is easy to navigate, within 48 hours they let you know they are reviewing your claim & within 48 hours a decision is made. Within 2-3 days you have your money. I have had experience with other ins companies that simply took my premiums & never covered anything. I’ve been pleasantly impressed with MetLife’s pet insurance plan.

Super easy, smooth process and really helpful.

Healthy Paws is AWESOME! I would give them more stars if I could. My 5 year old goldendoodle went septic (later to find out he INHALED a grass seed that burrowed in his lungs, causing penumonia, fluid around lungs that had turned to pus).. He was so sick he spent 6 nights in the ICU hospital for pets, had 24/7 care, emergency surgery, chest tubes to drain, feeding tube and they removed 1/3 of his lung where the grass seed was infecting the area. Needless to say we left with a $19,500 bill. Over $20k with meds, followup chest xrays later that week. Thank God we had pet insurance! Healthy Paws paid 90% of the entire bill. We received $18,600 within 2 weeks of the entire incident. I haven't even received money from our family's medical insurance that fast. I have told anyone and everyone about 'our' story. They allowed Jack to have the absolute best medical care. Without it, at some point, we would have had to make some really tough decisions. But because of it, we were able to say 'do whatever it takes to give him the best opportunity to live!'. As long as he kept fighting we did too. I am so happy to report 3 weeks later (today) and Jack is HAPPY AND HEALTHY and back to 100%!!!! Lucky us.

THIS PET INSURANCE SAID THEY SENT ME AN EMAIL SAYING THEY COULDNT BILL MY CARD. INSTEAD THEY CANCELLED MY INSURANCE. SO I HAD NO COVERAGE. YOU WOULD THINK IF THEY WANTED THEIR MONEY THEY WOULD CALL OR SEND A LETTER IN THE MAIL. MY EMAIL IS NOT ALWAYS THE BEST WAY OF CONTACT. VERY BAD CUSTOMER SERVICE. BEWARE THIS IS HOW THEY GET MORE MONEY TO START A NEW POLICY.

We have had two cats with Pets Best for about 8 years now. Their customer service is consistently reliable and friendly! They have a very easy to use Chat feature which is really helpful for quick Q&A. Their emails from the customer support agents are always timely and informative. The uploading of claims and the submission process is super easy, and their coverage for services and treatments has been excellent. I would absolutely recommend Pets Best without reservation!

I purchased this insurance knowing my little dog would need his teeth cleaned. So far this insurance is definitely worth it. They paid a substantial amount towards his teeth cleaning. The customer service is great. They are very nice and easy to work with. The claim process is super easy and payment gets deposited right to your account. Love it! I’m very happy with my decision to purchase Pets Best Insurance.

Want to pay monthly premiums and not get covered when your pet needs healthcare? Like upholding your end of the deal and later realizing the company won’t fulfill theirs? Then this insurance is for you! My kitten developed eye redness after we purchased the insurance plan, and I went to the vet. The vet mentioned in the note that the cat had occasional sneezing (not the actual reason we went there, just as a side note). When it came to reimbursement, the claim was denied because the occasional sneezing was deemed as a “respiratory infection”, which, intern, was deemed a “chronic condition.” The cat had a history of upper respiratory infection prior to adoption, and hence they claimed it’s a pre-existing condition. I don’t know if the people reviewing the claims are smart fraudsters or just stupid, but as a physician, I can attest that it is not how URIs work. You are “allowed” to have them multiple times a year, it is not a “pre-existing” condition like cancer or diabetes; each episode, if spaced out in time, is a brand new instance. Furthermore, this has nothing to do with eye redness (conjunctivitis) for which the cat was treated for with ophthalmic antibiotic and had a corneal exam. Over a dozen hours were spent communicating with the insurance reps and countless neurons destroyed by the stupidity of their reasoning... Needless to say, I’m no longer their customer (they had the nerve sending me an invite to resume my membership; like yeah, why wouldn’t I!), and now I’m putting away the amount I would’ve paid for monthly premiums into a savings account, self-funding my pet emergency account, knowing that if I have an emergency, there will actually be money to cover my expenses.

I can’t say enough about MetLife Pet insurance. Our pets are like our children and MetLife Pet treats them like they are as well. MetLife Pet insurance is real insurance that helps with the enormous costs of veterinary treatment. The MetLife Pet agents graciously help every step of the way and claim filing is very streamlined. I have shared my experiences with all my skeptical pet parent friends, and they are indeed encouraged and surprised. MetLife Pet insurance is the real deal. I highly recommend regardless of your pets age.