5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
Verified
Excellent customer support!
The staff was amazing and informed me of vet direct pay. The claim process was simple and user friendly. I was notified where my claims were at each step in the process. My money was refunded promptly.
- INSURER: Trupanion
- POSTED: 06/18/2022
- BY: Amy
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Grateful
I find the structure you have built easy to navigate, and also really fast. I REALLY appreciate the speed of reimbursement! I also find it easy to understand what is covered and not covered. I've only needed to use Trupanion twice, but I have been thankful each time for our coverage (and its ease).
- INSURER: Trupanion
- POSTED: 06/18/2022
- BY: Kimberley
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Want to share my customer experience
Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
- INSURER: Fetch
- POSTED: 06/17/2022
- BY: addie's
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Want to share my customer experience
Want to share my customer experience with Fetch. I have been with PetPlan/Fetch for six years. Like all things the monthly premium has went up. I did not want to leave this company, but I almost did. I called to cancel my policy and Gina B gave me excellent information. As a result of this, she gave me two quotes that I was able to continue with your company. I had to call back for additional information and got to speak to Adam Altman. With both of these customer service representatives, they showed empathy and respect. I have recommended this company to others for years. I never had an issue with my claims going through when they met the criteria. So. thank you, Gina Blair and Adam Altman - a job well done. Regna B. - Addie's Mom....
- INSURER: Fetch Canada
- POSTED: 06/17/2022
- BY: addie's
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Thank You Trupanion
Because of Trupanion, I was able to make the decision to give my dog lifesaving treatment for three unrelated life-threatening illnesses.
- INSURER: Trupanion
- POSTED: 06/17/2022
- BY: Renee
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: Over 11 years
5
out of 5
Verified
I have 2 dogs and both are with trupanion and I always to get your forall their pets ita always a pleasure
I have 2 dogs and both are with trupanion and I always to get your forall their pets ita always a pleasure
- INSURER: Trupanion
- POSTED: 06/17/2022
- BY: Paul
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Quick responses and the man that helped me was very kind and thorough.
Quick responses, and the man that helped me was very kind and thorough. Our coverage is very good, especially because we joined when our dog was a puppy. Overall, a happy customer.
- INSURER: Trupanion
- POSTED: 06/17/2022
- BY: Mona
- BREED: American Staffordshire Bull Terrier
- AGE OF PET: 7 - 10
5
out of 5
Verified