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We did not get reimbursed for the teeth exam. Anesthesia for his cleaning. This should have been included

Zach was very knowledgeable friendly and respectful

Very professional.

Was so easy with the App and very quick response!

Very responsive, coverage as promised!

Easy to submit and lightning fast informative response and completion of the claim.

Because Bess was very helpful and patient.

It was a piece of mind that I could upload the emergency vet bill from my phone through the app. Then I see they started processing it immediately and I got an email saying that they are sorry my pup wasn’t feeling well. The check came so quick that I didn’t have to stress over having the money. Totally worth the monthly payment.

My curious, chew and eat all 6 months old Labradoodle had a serious food poisoning event, she was in bad shape, constant vomiting, dehydrated, etc. we had to take her to urgent animal care, x-rays, ultrasound, lab work to check liver levels, etc. and she had to stay over night at the hospital for monitoring and to keep her hydrated and with medication through an IV. The bill was over $2,000 and Healthy Paws was great! We just uploaded the bill through the app and within days the claim was processed and approved without hurdles or back and forts. I also had a follow up email on how my dogs was going. We've been with Health Paws for a few years with 2 dogs (both Labradoodles) and we could not be happier with their service.

It’s easy now to submit claims, and the customer service is always friendly when I have a question.