Find and read reviews with confidence

Since I have never had any other pet insurance except VPI/Nationwide, I am not sure how the benefits compare. I just wish they would pay for the price I am paying

One of the most pleasant people I have had the pleasure to talk to ! I am in retail and deal with a lot of people. She was excellent !

What you see is what you get with Trupanion. I have found that the company's policy parameters and coverages are clearly stated upfront, and I have had no surprises with the claims I have filed. The claim filing process is easy and intuitive, and Trupanion has consistently responded quickly, efficiently, thoroughly, and with the care and empathy you would hope to expect from an insurance company. I can't recommend them highly enough.

First time to experience major illness with my yorkie that required surgery. Further lab reports requested for review. Direct contact was made to vet for additional information. Case was in review for weeks possibly due to holiday season. Full reimbursement issued. I was very satisfied as the disbursements.

Our claims have been processed efficiently and without a lot of paperwork.

very helpful. took me a while to understand how to do forms. wish i could get a book on what is covered

Nationwide’s service was fast. I submitted my claim and received the reimbursement within a reasonable period of time. Their personnel are very knowledgeable and helpful.

We have had insurance with Nationwide for our two dogs for five years. We pay $30 per month for each dog with a $250 deductible. Our dog recently accidentally ingested grapes and we had to take him to the Animal ER. Because grapes may cause renal failure and he could have died, he was required to stay in the hospital for two days. This included treatment of induced vomiting, an IV, and constant monitoring and blood testing. The total cost was $1400. We put in a claim with Nationwide as this was the reason we got insurance to begin with - to cover these types of incidents. After providing all the medical records and invoices to Nationwide we received $290 for a claim of $1400. It would have been a better use of our money over the last 5 years to start a savings account for our dogs. It is clearly not worth the money to have pet insurance.

I've had ASPCA Pet Insurance on my three Labs since about 2010 and I've always received excellent customer service. The claims process has never been a problem and over the years it has become even easier. Recently I decided to make adjustments to my policies and was very impressed with the knowledge and professionalism of Quinn, the representative that took my call. I absolutely recommend ASPCA Pet Insurance - frequently.

I used the online portal built into my vet's system for this claim - which I loved doing. The only downside is that it took quite a bit longer to process this claim than it had in the past when I mailed them in. That long processing time - well over a month - is what prevented a perfect score.