Quick, efficient, as promised
I am dealing with a VERY sick poodle puppy. We've had three visits to the emergency hospital in the past ten days. The prognosis is guarded. Trupanion has come through on all three claims, as promised, handling each one in 48 hours or less. No arguments, no hassle. Retired, on a fixed income, so this is important.
- INSURER:
Trupanion
- POSTED: 04/29/2022
- BY: Jeffrey
- BREED: Poodle - Standard
- AGE OF PET: 0 - 3
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Happy
They are always fast. I love this company.
- INSURER:
Trupanion
- POSTED: 04/29/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Great job as always
Always fast, efficient, and fair
- INSURER:
Trupanion
- POSTED: 04/27/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I might wanna change my coverage plan
After signing up I want to change my plan and I don’t have a phone number I could call
- INSURER:
Trupanion
- POSTED: 04/13/2022
- BY:
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Great app and customer service staff!
Great app and customer service staff!!
- INSURER:
Trupanion
- POSTED: 04/11/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Good insurance for pet families
Always prompt response to claim submission. Thank you!
- INSURER:
Trupanion
- POSTED: 04/08/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Committed to their customers.
Kendra was very knowledgeable and answered my questions professionally. I repeated several questions and not once did she indicate that we had already covered that information. That and her tone made me feel more relaxed. She took good notes from our first call .when I called back she sounded and spoke as if we had talked just an hour previously. She sounded proud of her company. First impressions will sell or lose a customer. Kendra was not pushy .
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED: Poodle-Standard
- AGE OF PET: 7 - 10
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I was very satisfied with your service but our last service has not been handled in the usual quick manner.
I was very satisfied with your service but our last service has not been handled in the usual quick manner.
- INSURER:
Trupanion
- POSTED: 04/07/2022
- BY:
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Milo’s insurance coverage
Your system and personnel are wonderful! Very efficient and nice!
- INSURER:
Trupanion
- POSTED: 04/05/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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