5
out of 5
Verified
Find and read reviews with confidence
With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
5
out of 5
Verified
3
out of 5
Verified
It’s too early to review
I already met all the well visits and vaccines in the first two months we had him. I recently submitted an illness claim so waiting to see what they pay. I also wished they covered neutering.
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Susan
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great, compassionate customer care
I spent a lot of time "googling" and researching pet insurance companies after adopting a rescue dog a few months ago. I am so glad that I found Lemonade. My plan is affordable, and the Lemonade team is professional, compassionate, and takes the time to explain things clearly. I've had 2 claims in the last 3 months and so far I am very happy as is my pet dog! I've already recommended Lemonade to some people, most recently to the technician who works with my dentist. In fact, I made my recommendation during a root canal procedure!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Steve
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
5
out of 5
Verified
Lemonade makes submitting claims and getting reimbursed so easy!
Lemonade makes submitting claims and getting reimbursed so easy! The support agents are always so helpful and I love their periodic check ins after submitting a claim. I wish that health insurance for humans was this simple!!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Natalie
- BREED: American Eskimo Dog
- AGE OF PET: 7 - 10
5
out of 5
Verified
Couldn't be happier with Lemonade's policy and customer service.
I compared 8 different, top-rated pet insurance companies in my area. On paper, Lemonade was the best for my immediate needs, so I decided to go purchase the policy with them.
I appreciate their transparency—they clearly list what they do and don't cover, and allow you the option to add-on additional services so you can pay for the services you actually want to use.
The claims process is pretty easy. You can do it right from your phone. (One criticism I have is that I would also like the option to submit claims from my desktop). I pay the vet in advance, and submit claims and get reimbursed automatically into my bank account within a few days after the claim is approved.
My pet has one issue that presented before her insurance waiting period was over, so Lemonade doesn't cover the treatments. Whenever they need to deny my claim, someone actually calls me to explain to me why the procedure/treatment isn't covered so I fully understand. I really can't ask for better customer service than that!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Azadeh
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great service
What great services. My new puppy has been back and forth to the vet for shots and whatnot and the staff has been wonderful guiding us through the process. Tysm
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: wendy
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
5
out of 5
Verified
Puppy ate plastic...Claim approved!
Our puppy found and consumed some plastic under a bed. She required medications and a 4 day stay at the vet:( No surgery but over $1000 in bet bills. We have the 90% plan and they reimbursed us.... so thankful we had the insurance for our pup.
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Melissa
- BREED: Soft Coated Wheaten Terrier
- AGE OF PET: 0 - 3
5
out of 5
Verified
Well priced + easy claims = perfect insurance!
I'm a techie, and love doing everything online. When I saw that Lemonade offered well-priced pet insurance, I decided to give it a try with my new puppy. It was one of my smartest financial decisions in a long time...
Only a couple of weeks after having done the insurance, I already needed to file a claim. There was a little hiccup at first, with their AI engine, but a human (the AMAZING Suzie!!!) hooked in quickly and resolved the issue.
Since then, I've had to file numerous claims (our puppy turns out to be is a real menace...). Never had any issue, always got refunded as per the policy very quickly. The last time - the claim was approved in less than 1 hour!!!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Ilan
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
5
out of 5
Verified
sPETacular!
Easy process to have my pet insured in just a few minutes. professional service with a great customer services orientation through the app. Pepper and I are delighted to be part of the lemonade family!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Javier
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3