Good servie
Few complaints so far. Fairly prompt response to to claims. You dropped the ball once and we had to call to remind you to process a claim.
- INSURER:
Nationwide
- POSTED: 11/08/2018
- BY: JUdith
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent job!
I am so thankful I signed up for pet insurance through Nationwide! You have excellent service, paying of claims, and a lot of value for the cost. I have already recommended you to many pet owners. Thank you!
- INSURER:
Nationwide
- POSTED: 11/08/2018
- BY: Pam
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Person on the phone was extremely helpful!
Excellent customer service
- INSURER:
Nationwide
- POSTED: 11/07/2018
- BY: Margaret
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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ACL surgery recovery
Nationwide has been amazing and much needed. It's been a rough year for Hank so knowing that we have great insurance coverage has allowed us to focus on Hank's recovery and not worry about finances. Thank you! Wish my insurance coverage was a good as my dog's.
- INSURER:
Nationwide
- POSTED: 11/06/2018
- BY: Deena
- BREED: Bulldog
- AGE OF PET: 7 - 10
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Easy claims
Thank you for being affordable and easy to use. My puppy got stepped on and ended up with a broken leg. I turned in my claim and it was taken care of in days. Easy
- INSURER:
Trupanion
- POSTED: 11/06/2018
- BY: Jessica
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Took too long, 3+ months to process
It took way too long to process this claim.
- INSURER:
Nationwide
- POSTED: 11/06/2018
- BY: Jeanine
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Great customer service
The help Jessica Boggs gave me was great. I tried 4 times to fax over a claim and it went nowhere, or was lost. I sent Jessica a copy, she verified with my vet and in 3 days the claim was paid. Great employee Trupanion has in her.
- INSURER:
Trupanion
- POSTED: 11/05/2018
- BY: steve
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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always great service
Thanks for checking on my dog(s). The representatives I speak with always seem sincere and caring. Great service. Thank you.
- INSURER:
Nationwide
- POSTED: 11/04/2018
- BY: Merry
- BREED: Weimaraner
- AGE OF PET: 7 - 10
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Trupanion is one of the best decisions I have made for my dog's well being.
I've insured two dogs through Trupanion. Each and every time I've needed help with their healthcare issues Trupanion has responded quickly, professionally and with sympathy as appropriate. I would highly recommend this insurance to anyone who cares about their pet. In addition, I think human insurance carriers could learn something from Trupanion about customer care and service.
- INSURER:
Trupanion
- POSTED: 11/02/2018
- BY: Patty
- BREED: Cocker Spaniel
- AGE OF PET: 7 - 10
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Quick and easy claims
I found filing a claim with Pets Best was very easy and processed quickly.
- INSURER:
Pets Best
- POSTED: 11/02/2018
- BY: Dan
- BREED: English Bulldog
- AGE OF PET: 0 - 3
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