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Generally easy process except for the fact that they asked me for records from a location I already gave. Otherwise it was ok, haven't received my check yet,

I submitted my claim on Thursday. Monday morning the claim had been processed and paid. It's been a rough month financially and the fast service was really appreciated.

Prompt, professional service as well as ease of claim processing. Greatly appreciated.

So difficult to face health problem with a 9 years companion... so much stress and worries! Embrace really helps, some blood tests are very expensive, some ultrasounds too. that's one thing less to worry about! Thanks!

Pretty good just wish alittle more was covered for the price.

I really like how when I reach my deductible, I barely get additional questions about my claim. As long as I provide the correct info, I get my reimbursement within 3 weeks or so. It is nice to not have to worry about financials when I take Jackson to the vet - and I can focus on his care. I always joke that my dog has better health insurance than I do - haha!

We've felt supported since day one and will continue to be customers for a long time!

Very easy to submit claim and receive reimbursement. Time of review was a little lengthy but my plan was executed correctly and efficiently. Thanks for the help! Cooper is back to feeling 100%.

I love having the safety net of the Nationwide insurance policy for my furbabies. The policy is easy to understand and it was easy to get the policy set up. Only compliant is that the claims take a while (about a month) to receive back, but when it is finally back, it is well worth it.

I have to say up front, my wife handles all of the claim paperwork, but from I have seen it is very straight forward and much easier and simpler then the previous pet insurance we had, which is why we have stuck with VIP/ Nationwide. While the other insurance talks a good game, VIP, plays the insurance game to the benefit of the Pet and the owners. Our new puppy, coming in late September will be enrolled as soon as possible once we acquire her. For creatures that can not talk, or complain, they are treated like royalty by VIP, who really stand by what they say to get you to sign on with them.