5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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4
out of 5
Vaccinations for puppies should not max out at 3 fir reimbursement. Puppies require multiple boosters and are not covered
The company should reconsider their policy on puppy vaccinations abs should also cover spay and neuter.
- INSURER: Lemonade
- POSTED: 05/13/2021
- BY: Dawn
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
3
out of 5
Verified
It’s too early to review
I already met all the well visits and vaccines in the first two months we had him. I recently submitted an illness claim so waiting to see what they pay. I also wished they covered neutering.
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Susan
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great, compassionate customer care
I spent a lot of time "googling" and researching pet insurance companies after adopting a rescue dog a few months ago. I am so glad that I found Lemonade. My plan is affordable, and the Lemonade team is professional, compassionate, and takes the time to explain things clearly. I've had 2 claims in the last 3 months and so far I am very happy as is my pet dog! I've already recommended Lemonade to some people, most recently to the technician who works with my dentist. In fact, I made my recommendation during a root canal procedure!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Steve
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
5
out of 5
Verified
Lemonade makes submitting claims and getting reimbursed so easy!
Lemonade makes submitting claims and getting reimbursed so easy! The support agents are always so helpful and I love their periodic check ins after submitting a claim. I wish that health insurance for humans was this simple!!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Natalie
- BREED: American Eskimo Dog
- AGE OF PET: 7 - 10
5
out of 5
Verified
Couldn't be happier with Lemonade's policy and customer service.
I compared 8 different, top-rated pet insurance companies in my area. On paper, Lemonade was the best for my immediate needs, so I decided to go purchase the policy with them.
I appreciate their transparency—they clearly list what they do and don't cover, and allow you the option to add-on additional services so you can pay for the services you actually want to use.
The claims process is pretty easy. You can do it right from your phone. (One criticism I have is that I would also like the option to submit claims from my desktop). I pay the vet in advance, and submit claims and get reimbursed automatically into my bank account within a few days after the claim is approved.
My pet has one issue that presented before her insurance waiting period was over, so Lemonade doesn't cover the treatments. Whenever they need to deny my claim, someone actually calls me to explain to me why the procedure/treatment isn't covered so I fully understand. I really can't ask for better customer service than that!
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: Azadeh
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great service
What great services. My new puppy has been back and forth to the vet for shots and whatnot and the staff has been wonderful guiding us through the process. Tysm
- INSURER: Lemonade
- POSTED: 05/12/2021
- BY: wendy
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3