Poor Experience
My first and now only claim was a disaster. It took almost 2 months for them to process my claim and it was denied. I was told I could appeal but it would be another 2 months. We think my dog has allergies but he has never been tested and he gets shots. He contracted a skin infection that required medication so they automatically attached the condition to allergies. That means in the future they will blame any skin problem on allergies. They should have been honest with that up front but all they want to do is pressure you to buy the policy. I have now canceled my policy and will deal with an honest company. This was a first time in 30 years have having dogs that I got Pet insurance because I thought it would be a rip off and unfortunately it is.
- INSURER:
Pets Best
- POSTED: 02/01/2020
- BY: Cindy
- BREED: Dachshunds
- AGE OF PET: 7 - 10
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Trupanion,a truservice
Claim was processed without any complications, with ease and very quick
- INSURER:
Trupanion
- POSTED: 02/01/2020
- BY: John
- BREED:
- AGE OF PET: 0 - 3
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Worth every penny!!!
The whole experience was amazing. It was very fast for the claim to be processed and the reimbursement check to be received.
- INSURER:
Trupanion
- POSTED: 02/01/2020
- BY: Jason
- BREED:
- AGE OF PET: 0 - 3
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Great service
Great service. Fast response
- INSURER:
Trupanion
- POSTED: 01/31/2020
- BY: Mario
- BREED: Old English Bulldogge
- AGE OF PET: 7 - 10
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They are always there for you 24/7
They are always there for you, 24/7
- INSURER:
Trupanion
- POSTED: 01/30/2020
- BY: Laura
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Fair and quick claim handling
My boxer has had numerous problems since she was born. I have been very impressed at how quickly they respond back that they have received your claim and then just a couple of days later the claims are approved. Then one day later the money was in my account. They have been very fair on what they pay for.
- INSURER:
Trupanion
- POSTED: 01/28/2020
- BY: Regina
- BREED: Boxer
- AGE OF PET: Over 11 years
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I have not received a response that the documents I sent have been received?
I have not received a response that the documents I sent have been received?
- INSURER:
Trupanion
- POSTED: 01/27/2020
- BY: Belinda
- BREED:
- AGE OF PET: 0 - 3
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Best insurance deal for my senior dogs out there
Just like with other insurance plans you have to read the fine print, consider all of the plan choices and make sure you pick the best plan for your circumstances.
I was in a very difficult financial situation and my pet required medical attention that was extremely expensive. I was desperate. I wanted to save my pet and I felt like I won the lottery with the affordable coverage plan that I was approved for. Also the staff is always professional and promo. Thanks to Figo insurance my senior pet is alive and well. I would highly recommend it.
- INSURER:
Figo
- POSTED: 01/26/2020
- BY: Joanna
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent overall service and empathy!
Excellent overall service and empathy!
- INSURER:
Trupanion
- POSTED: 01/24/2020
- BY: Maritza
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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my experience
Always great turnaround time with a response to claims or estimates that I submit. The only downfall is that every issue is treated as its own case and you have to meet the deductible for it.
- INSURER:
Trupanion
- POSTED: 01/24/2020
- BY: April
- BREED:
- AGE OF PET: Over 11 years
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