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We have had dog insurance since our dog was born. Seven years in we have never had an issue with Nationwide. Easy filing a claim, usually within a week I get a message that claim has been paid.

This is our first pet insurance ever. We decided to choose this one because of great reviews and affordability comparing to others. First of all, I think it’s important you get the “Preventative care” add-on as it covers the regular visits, vaccines, and routine (including dental and neutering). After that make sure you download and register in the app. From there submission of the documents and the whole process for claims is a breeze! You just upload the receipt from the vet and that’s it! First time, you need to upload the 12-month doctor’s notes only once. Review of the claims is slightly longer than they say but we we don’t mind as every claim was approved and we were not bothered during the review process. If needed they will reach out to the vet directly. Our friends had other providers and always had issues but MetLife was always there for us and we will keep this insurance forever. Thank you, MetLife!

I want to first say that I am thankful for having the opportunity to sign up for pet insurance after adopting my third dog from a rescue in which I volunteer. Our rescue offers MetLife for a month after adopting. I never had insurance for my dogs until I adopted my most recent dog. After my month I decided to continue coverage for both of my dogs. One of the best decisions I could have ever made. MetLife's customer service is ALWAYS friendly and very PATIENT with their clients. ESPECIALLY with clients like me who ask a lot of questions and who often repeats the same question. They really listen to your needs. I wish all insurance companies would treat their clients like MetLife. I had to submit a few claims since having Metlife. Downloading their app. makes it that much easier. Their turn around after submitting a claim is unbelievable. I would recommend MetLife to all my doggie friends. Thank you, MetLife!!!

Pets Best has decided that claim is for a pre-existing condition even though the vet herself has sent a letter stating that it was not. They think they know more than the vet who treated the dog.

We absolutely can't sing enough praises about the incredible service we've received from Healthy Paws Pet Insurance! From the beginning to now, our journey with them has been a lifesaver (dog saver?!)! Let's talk about speed – we were pleasantly astounded by how swiftly they handled our pet insurance claims. Disco, our beloved Pomsky, has faced quite a few health challenges over the years. He has an autoimmune condition that we have to monitor constantly, and he recently had to have a massive emergency surgery, which had us worried about finances. But with Healthy Paws, we found a reliable partner who has made the process incredibly fast and hassle-free. In the blink of an eye, those much-needed reimbursements are right in our account, freeing us to focus on Disco's recovery without the looming stress of hefty vet bills. Their customer service team is an absolute delight to work with – responsive, understanding, and overflowing with empathy for Disco's health concerns. The claims process is a breeze, and Healthy Paws lays it all out clearly, ensuring we can make well-informed decisions for Disco's care. But it doesn't stop there – Healthy Paws' efficiency goes beyond claims processing. Their user-friendly online portal is a breeze to navigate, making it super convenient to manage our pet's policy, access vital documents, and update information whenever needed. We're over the moon about recommending Healthy Paws to fellow pet owners. Their exceptional service, lightning-fast claim processing, and unwaveringly compassionate customer support are nothing short of fantastic. They've repeatedly shown their genuine care for pets and their owners. With Healthy Paws, Disco's well-being is in the hands of trusted experts, and we couldn't be happier with our decision. Thank you, Healthy Paws, for providing such an outstanding service!

I have had my insurance from2017 to current. I love this company, when my dog was very young he was sick a lot and at some point was in the hospital for a week. ASPCA never question his stay or the procedures that were done and did what they could to reimburse me in a timely matter. Every claim I have sent for process has never been denied and if they had additional questions they reached out to the VET to clarify and then continued the reimbursement process. So happy that I have insurance. With my first pup I dd not and had absorbent amount of cash that was spent to treat various illness, accidents and finally his battle with cancer. I promised myself if I got another fur baby I was getting insurance. Thank you ASPCA. they keep in contact with you and advise if a slow down is occurring and that they work diligently to reimburse you. I scan claim, they responded and then once complete deposit the refund in my acct. xoxo

I have used Nationwide Pet Insurance for all three of my mastiffs. I find them affordable, helpful and very quick at processing claims. They also offer wellcare coverage as well as major medical

I’ve only used the wellness portion of my coverage but was very happy to get $ off that portion of the bill.

We’ve been with this company for over 8 years with 2 dogs. Between the 2 pups we’ve had many issues. Over $50,000 has been paid out in claims. NO QUESTIONS asked. It’s saved their lives many times over.

Have had this insurance for 2 dogs and had good experiences for all of my claims. Easy to submit online and they responded quickly . Happy so far!