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Having pet insurance gives me peace of mind. I pray my dogs will never have any major problems, however, I sleep easier knowing that Nationwide will be there for me. I believe Nationwide has been fair with all of my claims.

I have been with Nationwide since 1998 over the lives of 3 Dobermans. Until the last 2 years I had been very happy with this company. However, there has been an incredibly sharp decline in their handling of claims and customer concerns over the last 2 years. I submit claims electronically and they claim they never got them even though my computer shows that they did. I FAX claims, have a receipt from my machine showing the FAX was received and they claim they never got it. Claim processing used to take a maximum of 2 weeks and now it is over 30 days. If you call, the Customer Care reps give wrong info and wrong status reports on claims. I called just this a.m. and Vanessa's response to my question was "I don't know.". I will never insure another dog with Nationwide again.

Great customer service! Very easy to make claims, but just wish claims were turned around quicker. It usually takes approximately 4 weeks to get refunded. Other than that, no complaints whatsoever!

I was completely satisfied with the service provided.

I have used Nationwide for several years now, And unlike other insurance, I have never felt like they are looking for every excuse possible not to pay a claim. They process every claim in a straightforward manner with no confusing "double speak", and you get a fair and prompt settlement.

It is a very smooth & prompt service. I have had no problems. This definitely help ease the financial burden of my fur baby,s care. This is one of the best investments I’ve made. 😊

I was shocked and very pleased at how easy the process was for submitting my pet's charges and how quickly I received my reimbursement! Well worth the purchase of this insurance.

Everything went smooth, I have no complaints.

Our coverage started in November and in January when our puppy got ill, they covered all charges. It was a very easy and hassle free process that helped us stay focused on our puppy and not costs!

Excellent