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Always treated GREAT. Wish my health insurance was as good as this!

Our previous pet had a lot of medical issues so I got the plan for Bella as a baby. Unfortunately she had major health issues at only 8 months old. Her two week visit in ICU would have been devastating financially but we paid everything up front. The amount Figo covered saved us over $8,000. My parents still tell me this plan was the smartest thing I’ve done yet.

Timely respone. Satisfactory coverage. Good customer service when contacted for more information Wait and see what the premium will be at renewal time based on claim history

So easy...fax claim, within days you're acknowledged and checks in the mail.

Good value, great customer service (thanks Cody)

Always friendly and helpful

They were wonderful to talk to

This was much easier to submit claims than I ever expected! Very satisfied.

It was the best thing I did when I took out the insurance. A Friend had a great plug on Facebook about your insurance and so I thought I would give it a try. Love it and customer service is fantastic.

When something happens with your furry family, you need to and want to focus on the recovery of your pet. You dont need to worry about finances or if you can afford treatment! When I had concerns or questions , your staff was informative and sensitive and caring and knowledgeable. They made it easier to breathe a little easier. I cant say enough...I've only had to use Trupanion a couple of times...and hopefully never again...but if I have to call on you again...I know I will have no worries other than my "Jester". Thank you also for your speedy claim recovery....When all was said and done...and I sent in the TOTAL invoice...I received immediate acknowledgement and then Within 24-48 hours I received notification of coverage of my claim. Thank you again for letting me focus on Jester during this time of concern!!!!!!