Great company to work with!
My dog needed to have surgery to remove a couple masses for biopsy. Between the surgery and the follow ups the money added up. I submitted the claims and they were processed the next day. Checks are in the mail. On top of that customer service reached out to see how my dog was recovering. I thought that was a very nice touch, one that I had not expected.
- INSURER:
Healthy Paws
- POSTED: 10/21/2023
- BY: Eileen
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Great Service
We have three policy and we will keep them for our pets. They have great customer service and they handle our claims fast.
- INSURER:
MetLife
- POSTED: 10/21/2023
- BY: Richard
- BREED: Border Collie
- AGE OF PET: 7 - 10
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Easy to use
Very friendly and helpful customer service. Good communication. Using their app is the easiest way to submit claim
- INSURER:
Hartville
- POSTED: 10/21/2023
- BY: Ann
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Cancel, not here to take care of you or your pet.
I work in healthcare. A deformity that the animal was born with should NEVER be considered pre-existing. We rescued my dog and didn’t know what was wrong with him, we were told it was a broken bone that healed wrong initially, but because we had diagnostic tests done now it’s considered preexisting even though it is a VERY common deformity. It’s said that this claim was denied, it shows you are not in it to take care of your customers. I’ll be cancelling my policy as it’s obvious that you’re not in it to take care of members.
- INSURER:
Pets Best
- POSTED: 10/20/2023
- BY: Janette
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Very pleased
Overall very pleased with Met Life Only problem I’ve had so far was the required “soap” notes to process a claim Her regular vet doesn’t do them so outside of routine shots or check ups I have to take her to a vet in town that does them. I recommend everyone to them asi it is straight forward insurance that covers emergencies or major issues but also pays for her wellness.
- INSURER:
MetLife
- POSTED: 10/20/2023
- BY: Edwin
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Reliable Claims Service
In recent months my dog has had a flare up in a previous issue identified while insured. Trupanion covered the issue once again without hassle or delay. I don't understand why anyone complains about this Insurance coverage. I have had it for about 8 years now on both of my animals, and one who passed away last year, and have honestly never had an issue. I highly recommend those with pets to get Trupanion insurance.
- INSURER:
Trupanion Canada
- VETERINARIAN:
Baccalieu Trail Animal Hospital
- POSTED: 10/20/2023
- BY: Sherry
- BREED: Pit Bull
- AGE OF PET: Over 11 years
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FETCH IS A SCAM
Fetch will use any loophole to get out of paying your vet bills. Stay away!! You won't be covered when you need it..
- INSURER:
Fetch
- POSTED: 10/19/2023
- BY: MARK
- BREED: American Bulldog
- AGE OF PET: 0 - 3
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Reimbursed for expensive TPLO surgery as expected
My small dog recently injured herself, and that injury required multiple veterinary services, including an expensive TPLO surgery. I submitted a claim for each invoice, and each claim was settled within days. Each claim had an explanation of benefits which clearly explained what was covered, what was not, what how much went toward my deductible. There were no surprises, and I was reimbursed the amounts I was expecting.
After having 2 previous pets go through expensive cancer treatments without pet insurance, I will never have another pet without it.
- INSURER:
Healthy Paws
- VETERINARIAN:
OakVet
- POSTED: 10/19/2023
- BY: Stephanie
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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Cancel insurance
It's been impossible to reach you. I need to cancel insurance for my cat. Please contact me at mardieluebke42@gmail.com
- INSURER:
Pumpkin
- POSTED: 10/19/2023
- BY: Martha
- BREED: Domestic Short Hair
- AGE OF PET: 4 - 6
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The worst at taking your money and not covering you when you have issues.
Should of covered teeth extractions. Called before surgery to make sure. After all done declined!
Waist of money!!
- INSURER:
Embrace
- POSTED: 10/19/2023
- BY: lana
- BREED: Maltese
- AGE OF PET: Over 11 years
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