Decent Coverage and excellent customer service
I've had two recent visits to the vet. The reps who process our claim are really personable and even asked for a picture of our pet. They told us that they loved his name and it wasn't necessary but it was nice to be treated like more than a claim. They explain what is covered thoroughly, putting in a claim is not bad but I know lemonade is asking for doctor's notes when other insurance carriers are not. They also don't cover the vet consultations but at least those aren't super expensive. So far I've gotten back a good amount of my money and it's definitely building my trust with this brand.
- INSURER:
Lemonade
- POSTED: 12/02/2021
- BY: Lorena
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great Customer Service
I was happy with the great feedback and customer service. They answered all my questions and were helpful.
- INSURER:
Lemonade
- POSTED: 12/02/2021
- BY: Patricia
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Natalie and your company are wonderful.
Natalie and your company are wonderful.
- INSURER:
Trupanion
- POSTED: 11/29/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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I very much enjoy how pleasant and responsive your team is.
I very much enjoy how pleasant and responsive your team is.
- INSURER:
Trupanion
- POSTED: 11/29/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Immediately available-Very helpful-friendly
Immediately available-Very helpful-friendly
- INSURER:
Trupanion
- POSTED: 11/29/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Healthy Paws is the best -- so grateful
Healthy Paws has been so supportive of my dog and I through multiple difficult medical experiences! Both times it made the biggest difference between the care I was able to give my dog and the ease with which I was able to make good decisions for him. I'm so grateful to HP and the fact that pet insurance made these stressful times immeasurably less difficult knowing we were financially covered.
- INSURER:
Healthy Paws
- POSTED: 11/29/2021
- BY: CJ
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Spoke to nicest person who was very helpful
Spoke to nicest person who was very helpful
- INSURER:
Trupanion
- POSTED: 11/28/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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A good company and have been satisfied almost always except for one time !
A good company and have been satisfied almost always except for one time !!
- INSURER:
Trupanion
- POSTED: 11/27/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Easy experience
Process was extremely quick and easy.
- INSURER:
Trupanion
- POSTED: 11/27/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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