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Waiting 12 weeks for a wellness claim that was reduced by a 1/4 for services considered not covered. When all that the vet provided was basic routine shots and check up.

I’m so so so happy I choose to go with PetsPlusUs pet insurance, I would and I do recommend them to everyone who is considering pet insurance and definitely if your bringing home a new puppy! I can’t tell you how much peace of mind I had when my puppy ate something he shouldn’t have and we had an emergency hospital stay, I didn’t hesitate to leave him and had I not had the insurance I would have had to put my financial situation before my puppy’s care. I recommend PetsPlusUs for the following reasons, 1) immediately underwrite the policy, so from day one you are aware of any policy exemptions that would be considered pre-existing. 2) I’ve never had a claim denied 3) the Veterinary Clinic submits on my behalf and I’m reimbursed within 2-3 weeks 4) I’ve had several claims for both accidents and illness and my premiums have not increased with my annual renewal which is automatically renewed which is awesome! 5) my premiums are very affordable I looked at several other options and most were ridiculously high premiums, it costs me more to fill my vehicle with fuel than it does to pay my monthly premiums! The only way they could improve would be to offer direct billing.

File your claims properly you should have no problem . Yes we had our headaches at first but customer support listened and I have to say it is like night day now. i am very impressed . Keep up the good work

Dropping this insurance and finding a better company. Over 2 years of paying for coverage. First issue has been a nightmare!

Lemonade has been a great pet insurance for our 1 year old French Bulldog. He ate a kid’s toy that he shouldn’t have, but then it was too big to get past his stomach, so I had to take him to the pet ER. Lemonade paid for most of the ER visit and the scope procedure to remove the foreign body. That was over $3,000! Plus it was very easy to place the claim and then get the payment.

We just had to put down our amazing cockapoo - Lucy - after 10 years. She had a bunch of medical problems over the course of her life - including needing to undergo 5 major surgeries. She was admitted several times in the weeks before she was put down. Over the course of her life we relied on Embrace MANY times. Every interaction we had with them was excellent! We often needed to use up her entire $ 10,000 policy limits. We NEVER got any push back from Embrace. They reimbursed us quickly and without any jumping through hoops. There is no question we will use them again when we get another dog. They are TOP NOTCH!!!

I filed a claim because my fur baby was experiencing trouble urinating. My vet provided the best care which was costly. Lemonade processed the claim quickly so I could get reimbursed within a few days.

For the third time in five years we have had to file a claim with Embrace. We are thankful we have insurance for our eight year old Boxer and grateful for the ease of filing a claim and amount we received.

Good

Met Life is the best pet insurance I have ever had. They communicate with you letting you know the status of your claim. Very good customer service and easy to process claims. So happy I found Met Life Pet Insurance.