Find and read reviews with confidence

Great Service! The hold time was too long though. You could improve on that part .

We really enjoy working with Trupanion. I recommend getting their coverage to every pet owner I talk to. Fast claims processing and really easy to understand what is covered.

Having health insurance for my fur child has made her vet care affordable. I especially appreciate that a person in my vet's office does all the paperwork for me!

I've always felt that Nationwide pays claims when appropriate and has never made it difficult for me to prove a claim should be covered in an attempt to avoid payment. Filing claims is easy and I love having the peace of mind knowing that I can always make the right choice for my dogs' health and don't have to worry about the financial burden of a hefty vet bill.

This was the first significant claim that we've had processed through the years. I do like how well integrated the process was to our particular vet. My main reason for maybe not referring friends is the stated benefit that rates will not go up with the age of my pet. As my dog has gotten older her rate did increase and while age wasn't given as the reason, the stated reason was much harder to believe ( the reason given was said to be metrics of similar dogs in my area, to which I asked for data from the company to support, and I never received any information to back up that reasoning ). The customer service on the phone calls I've made have always been excellent. I do appreciate that the company is somewhat local, and our overall experience has been good ( we really wish preventative measures would be covered more than they are currently as well ), but I hope that these comments help the company in some way. I realize It's hard for a company to balance things for every customer, but your're in a really good spot, but since your're close to great, I wanted to share what would, in my opinion get you there :) thanks for caring!

The response was fast, and it was exactly what my expectations were as it followed my policy. I was very appreciative that it matched up with my policy and there weren't any surprises.

Have had Nationwide Insurance since my dog was two weeks old and have felt secure knowing when my dog haves an illness she will be well taken care of by Nationwide. They have always been fair with the clims I have submitted. I would highly recommend Nationwide to anyone who currently has a pet or o anyone getting a pet. You cannot go wrong with Nationwide!

Risa was Amazing. Understanding, and very empathetic to our situation. It was such a pleasure to talk with someone who seemed to care just as much as we do about our cat who had passed away. Thank you so much, Risa! She made that very hard phone call for us much more manageable.

Trupanion is easy to work with, with a simple claims process. My vet s office loves how easy it is for THEM to file a claim before I even pay my portion. Trupanion has been well worth the money for us!

Over the last two years while my Blondie was ill I have worked with Trupanion. They are one of the best companies I have ever worked with. everyone that helped me over the phone is wonderful and very caring and compassionate. The claims are paid on time and quickly. I Tell everyone I meet that has a pet that they need to sign up for Trupanion.