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I have already recommened two of my family members to embrace. I have only been with embrace since August but already had a claim when my boy decided to eat some pain pills. Once i put my claim in embrace stayed in touch through email me letting me know through each step of the claim process what was going on even checking once they had sent the claim money check to make sure i had it. They have done a wonderful job and i would recommend them to all pet lovers. Thank you Embrace!

My dog was hit by a car and required both emergency and regular veterinary services. Our claims were easy to file, were processed quickly, and were approved! Thank you Embrace! I will recommend you to everyone I know!

So far, every interaction I have had with Embrace has been positive. I appreciate having a "real person" to communicate with even if it is via e-mail. My dog was recently treated for an ear infection and also for fire ant bites on her paws that became very inflamed and painful for her. Turn around time on her claim was very good, and some things were covered under her wellness plan that I hadn't even expected to be reimbursed for.

I have been researching and reading 100's of reviews from this site. There were many complaints about insufficient payments on claims for ASPCA, so I called with specific questions regarding payments based on avg. cost of treatments in my area. 1st call was of no help ASPCA customer service rep wouldn't clarify and did nothing but hedge. I spoke with a supervisor who wasn't able to be specific. To paraphrase: "I can only tell you what is on the list provided." She repeated policy coverage. When I requested specific answers to specific questions there were none. Theoretically, if my cat' s treatment were to cost $1200.00 and their avg. for this area happened to be $700, theoretically, I would be left with a bill of 500.00! Since ASPCA refused to give me answers and there are so many complaints, I will NOT be giving my money to them. Beware! Research THOROUGHLY!