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Thank you for always being quick with replys, returns and excellent customer service.

We have been amazed at the ease of filing a claim, the level of reimbursement, and the relatively minimal cost to insure all 3 of our pets. After being with Pet Plan for many years, we were so happy to switch to Nationwide and glad my company offers it as a benefit option.

Our yellow lab Rudy who is almost 2 years old was diagnosed with a rare malignant melanoma above his right eye. He required two surgeries. Healthy Paws gave us the ability to give him the best possible outcome. The claims were very easy to submit through the Healthy Paws app. The reimbursement turn around time was very quick. We recommend Healthy Paws Pet Insurance to every pet owner we know. The entire company are kind, caring, friendly and professional.

Processing of claims is simple and fast. No problems with processing the claims.

Always helpful

Our pet has a chronic condition, it is extremely easy to just upload the invoice. It is usually processed and paid in 2-3 days

Our 9 year old Yorkie poodle Jake had recently had swelling in his rectal area. Upon taking him to a vet hospital, we were told Jake presented as having anal sac adenocarcinoma. These were devastating words to hear about a dear member of our family. The first round of testing cost over $1200. It was then determined he needed surgery. That cost was up $3,400. Had we not had Trupanion insurance, we would not have been able to afford these vet costs. But bc we do, our sweet little dog Jake was able to have the procedure to remove the affected anal sac and the surgeon is pretty confident it is not cancer. But we wait 1 week for the pathology to come back for definitive diagnosis as to whether or not he has cancer. Jake is recovering from the rectal area surgery which has been challenging but he's doing very well. I could not imagine having to say no to helping our little boy. Because of your services, Jake can get better and if he does have cancer, I can afford to treat it if we choose to. Trupanion took away the financial stress so we are able to focus on caring for Jake and not stressing out over how we would afford to pay all these vet bills. It is worth every penny bc since we have Trupanion by our side, we will never have to say " I can't afford to help my dog. " Thanks Trupanion for making the claim process easy and a very stress free. God bless you all for helping us take care of faithful, innocent and precious little dog.

I am very please with the timely response d and processing of the claims.

I have very very impressed with how quickly Nationwide responds to a claim. It is a very easy process to submit a claim. I’m so glad I have my pet insurance through them.

They settled my claims with no questions. They care about their clients.