Easy process customer care is always helpful.
Easy process, customer care is always helpful.
- INSURER:
Trupanion
- POSTED: 05/03/2023
- BY: Chris
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Because even though Iâve had a few hiccups with Trupanion.
Because even though Iâve had a few hiccups with Trupanion. I still believe itâs the best pet insurance company and I feel confident Iâll get great treatment. I donât regret one moment of signing up 12 years ago. My little 4 legged girl deserves nothing but the best.
- INSURER:
Trupanion
- POSTED: 05/03/2023
- BY: Lesley
- BREED: Barbet
- AGE OF PET: Over 11 years
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Because whoever I talked to told me they emailed all hospitals looking for records and nobody sent them.
Because whoever I talked to told me they emailed all hospitals looking for records and nobody sent them. I work at one of the hospitals and they never emailed. I asked why they didnât inform me that nobody was responding with the info they requested and she me they didnât want to put me in the middle. Yet told
Me I would probably have to call each hospital and ask them to email the record. She essentially was passing blame into the veterinarian instead of accepting it. Every email about submitted claims I received clearly stated that if they needed more information they would CONTACT ME. Yet on the phone says they would never do that.
- INSURER:
Trupanion
- POSTED: 05/02/2023
- BY: Kelly
- BREED: Lancashire Heeler
- AGE OF PET: 0 - 3
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Great experience
Extremely helpful and very personable!!
- INSURER:
Trupanion
- POSTED: 05/01/2023
- BY: Jerry
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Extra Help and Easy Process
It's always easy to submit a claim, which I appreciate.
- INSURER:
Trupanion
- POSTED: 04/30/2023
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
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My dog Lily had TPLO surgery in October of 2019.
My dog, Lily, had TPLO surgery in October of 2019. Trupanion paid 90% of the cost for the surgery and all the associated medications and supplements, and continues to cover the cost of the joint supplements she has been taking ever since. Trupanion pays 90% of the cost and all the paperwork is done on the spot at the veterinary clinic when I pick up the supplements.
- INSURER:
Trupanion
- POSTED: 04/30/2023
- BY: Eleanor
- BREED:
- AGE OF PET: 0 - 3
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Chester loves trupanion!
My experience hasnât changed. Trupanion is the best. My Chesterâs claims are processed fast. If it werenât for trupanion Chester wouldnât be able to get his much needed allergy medication. You guys are the best.
- INSURER:
Trupanion
- POSTED: 04/30/2023
- BY: Jane
- BREED:
- AGE OF PET: 0 - 3
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Not great coverage
You donât seem to cover anything⦠so Iâm not sure itâs worth it
- INSURER:
Trupanion
- POSTED: 04/28/2023
- BY: Katie
- BREED:
- AGE OF PET: 0 - 3
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Seemed too easy
Entire process was almost seamless. Needed to make one phone call to verify receipt of forms and that was it. Everything else went exactly how it was supposed to, which doesn't seem to happen very often anymore. It was a pleasure dealing with both the provider and Healthy Paws. The email follow-ups were a nice touch too
- INSURER:
Healthy Paws
- VETERINARIAN:
Veterinary Dental Services
- POSTED: 04/27/2023
- BY: Roy
- BREED: Belgian Malinois
- AGE OF PET: 4 - 6
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