Excellent service!
First time having pet insurance and woud recommend MetLife over any other pet insurance out there. Couldn't be any easier filing and very quick reimbursement. Very happy we have this for unexpected visits to the vet! Simply the best!
- INSURER:
MetLife
- POSTED: 07/15/2023
- BY: Stephen
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Cleo care
Trupanion had great company to work
Have them as pet insurance co has been work with. If I get another dog I will not hesitate to use them as my pet insurance
- INSURER:
Trupanion
- POSTED: 07/12/2023
- BY: Robert
- BREED: Havanese
- AGE OF PET: Over 11 years
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Paid Claims on Site in 5 Minutes
Trupanion has been so fantastic to work with! Our vet recommended Trupanion when I asked her opinion on various pet insurance companies. The vet's office process the insurance claim on the spot and Trupanion pays their portion of the bill right then. The last two times, they paid 5 minutes after receiving the claim. I even get text alerts that they are reviewing the claim and again when their portion of the payment has been sent. I love that I don't have to pay up front and wait to be reimbursed. I highly, highly recommend Trupanion pet insurance!
- INSURER:
Trupanion
- VETERINARIAN:
Grace Veterinary Center
- POSTED: 07/10/2023
- BY: Allison
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
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Trupanion is Amazing
I purchased Trupanion recommended for my 10 week old puppy 9 years ago. Sadly she recently developed a serious disease. Trupanion has been outstanding. They virtually approve invoices in 2 days and direct deposited into my account within days. People health insurance should work as quickly & efficiently as Trupanion. I have never been as impressed by a company as I am with Trupanion. Thank you so much for being there for us during this difficult time.
- INSURER:
Trupanion
- VETERINARIAN:
Promenade Animal & Veterinary Speciality Hospital
- POSTED: 07/03/2023
- BY: Kathie
- BREED: Havanese
- AGE OF PET: 7 - 10
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Princess
She had a UTI and the ease of Trupanion covering the bill.
- INSURER:
Trupanion
- VETERINARIAN:
Blue Pearl
- POSTED: 06/27/2023
- BY: Susan
- BREED: Exotic Shorthair
- AGE OF PET: 7 - 10
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Overall Wonderful
Overall, my experience with Healthy Paws insurance has been a positive one. Everything has been pretty simple to use and very clear understanding. They make the claim process pretty easy, I usually submit the invoice and email vet clinic notes that same day and within a week my claim has been processed. Only one time did I have an issue with a mistake on a claim but once I made a phone call the individual had it resolved within a couple days. This insurance cover so much and I haven’t had any issues with no coverage other than the things that are listed in the guidelines. Great customer service and reimbursements are done in a timely matter of about a week. Highly recommend to anyone.
- INSURER:
Healthy Paws
- POSTED: 06/19/2023
- BY: Brittany
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Trupanion is simply THE BEST!!!
I have been with Trupanion since my dog came home 12 years ago. They have been consistently fantastic - whether for little or big things. If only human health insurance companies would learn from them... I am forever grateful to Trupanion!
- INSURER:
Trupanion
- POSTED: 06/15/2023
- BY: Sandra
- BREED: Cockapoo
- AGE OF PET: Over 11 years
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Customer service 🌟🌟🌟🌟🌟
Filing my claim online is usually pretty tough on me as I’m relatively computer illiterate, but Met Life made it easier. Even late they were extremely helpful..
- INSURER:
MetLife
- VETERINARIAN:
Bivans Animal Hospital
- POSTED: 06/10/2023
- BY: Kimball
- BREED: Pug
- AGE OF PET: 7 - 10
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Matt was friendly and took care of my need effectively.
Matt was friendly and took care of my need effectively.
- INSURER:
Trupanion
- POSTED: 06/10/2023
- BY: Marcie
- BREED: Cockapoo
- AGE OF PET: 0 - 3
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