More follow-up required by me than expected
Took a bit longer than I would have expected to hear back about my claim submitted (had to wait until I received paper letter to know they needed more info). Then when I tried to have vet submit info there was no confirmation of receiving information and I had to follow up. Once I found out I had to resubmit info again, I got this time confirmation that it was received but no timetable if it was approved or process until I called back. A little frustrating to say the least as it seemed I had to initiate a lot of the follow up. Waiting now on the review process as they do it in order they’re received again.
- INSURER:
Nationwide
- POSTED: 04/20/2020
- BY: Amy
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Filing a claim and receiving payment couldn't be easier
I've used Nationwide Pet insurance for about three years now, and filing a claim online couldn't be easier. It took no time at all to submit my expenses and receive payment directly to my bank account online.
- INSURER:
Nationwide
- POSTED: 04/20/2020
- BY: Kelly
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 7 - 10
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Work for you
Nationwide pet insurance help to keep my pet well and to help him when he is ill.
- INSURER:
Nationwide
- POSTED: 04/19/2020
- BY: Rocco
- BREED: Chihuahua
- AGE OF PET: Over 11 years
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NATIONWIDE IS THE BEST!!!
Have had Nationwide for several years now .... I am very pleased with our plan and their service!!! Nationwide - thank you from Milo and his Parents !!!!
- INSURER:
Nationwide
- POSTED: 04/17/2020
- BY: Eileen
- BREED: Havanese
- AGE OF PET: 7 - 10
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No complain at all
You guys are always good to my claims. All the questions asked always I have answers.
- INSURER:
Trupanion
- POSTED: 04/17/2020
- BY: Marcia
- BREED:
- AGE OF PET: 7 - 10
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Kay was friendly and professional but more importantly she was very well informed of the situation.
Kay, was friendly and professional but more importantly she was very well informed of the situation.
- INSURER:
Trupanion
- POSTED: 04/16/2020
- BY: Henry
- BREED:
- AGE OF PET: 0 - 3
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Ease...submitting, hearing, explaining and caring.
Always easy to make the claim, get confirmation of the submission, get an explanation back with you benefits. All around easy.
- INSURER:
Nationwide
- POSTED: 04/15/2020
- BY: Melissa
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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I'm very happy with your company.
I have had no issues, or problems and have been very pleased with Nationwide.
- INSURER:
Nationwide
- POSTED: 04/14/2020
- BY: Cat
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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No