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My dog was attacked by two unleashed dogs as we were on our evening stroll. Cooper is a sweet little basset and received some severe wounds on his ear, literally ripping a triangular shaped hole in one ear. He had surgery that evening and intensive treatment for the next two weeks, and check ups for the following two weeks. I submitted claims after paying for the procedures he received and received payment within one week of submitting the forms. It was extremely simple. I printed out the pre-filled out claim form from the website and submitted by fax. It was simple and efficient. With all the trauma already endured, it was wonderful to have this part of the ordeal be a non-issue. Believe me when I say this policy for this event was a blessing.

Nationwide has been wonderful to have to secure our pets health. Customer care has been easy to work with. Submitting claims has been a breeze. It has given us a sense of well being knowing we can cover our dogs medical needs if an emergency arises. I continue to recommend this product to a anyone we know with pets.

I highly recommend getting your pet insurance with Nationwide. They reimburse you very quickly. Never had any problems with the company.

First time we ever bought health insurance for a dog, it is well worth the money

I am a new insured customer, with my NEW Puppy Oliver. I just made my first claim & it was such a easy experience. Was handled & completed within 10 days.I am pleasantly surprised. I will tell all my friends that have pets, Nationwide is the way to go. Thanks for EASY.

I have called the customer service line several times now and every time I am connected with a great representative. The two women that I spoke to are so helpful and friendly. I have received nothing short of the best of customer service. I am beyond happy with this!

I have to say, I filed my first claim and was really scared in the outcome after reading the negative reviews. I promptly sent in the claim form (via online) with my itemized receipt and they did exactly what they said they would. I wanted to put my positive comment in here to ease the minds of someone that may be feeling nervous filing their first claim. So far so good!

Very impressed with the coverage and expediency of claims processing! I'm spreading the word about this pet health insurance!

Everyone has always been so incredibly nice, polite, and helpful anytime I have called customer service. The fact that they call my dog by name throughout the whole conversation and even as simple as saying they hope me and Dondi (my dog) have a great day, makes them stand out in the customer service world!

My Molly passed away and the rep. was caring and understanding. Customer service has always been excellent. thank you.