5
out of 5
Verified
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5
out of 5
Verified
With all my stress having my dog go thru surgery I called Jules took over walked me thru each and every step coolcalm and such a caring person.
With all my stress having my dog go thru surgery ,I called ,Jules took over walked me thru each and every step cool,calm and such a caring person. She was so personable, knowledgeable and ever so patient and such a caring soul. So thank you for hiring such an amazing person. I hope trupanion recognizes her high qualities.
- INSURER: Trupanion
- POSTED: 07/15/2022
- BY: Violet
- BREED: Chihuahua
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
Great coverage and smooth claim process
I've had a policy with Trupanion for many years. I appreciate the fact that the premium remains the same year after year. I also appreciate the 90% coverage on most services. The best part is the fact that there is no cap per condition. Great experience with customer service and claims department. My claims get processed quickly. Small suggestion for improvement: some info that we are asked to enter when submitting a claim are not claim-specific, and could be recorded and attached to the pet's profile so we don't have the re-enter the info each time, like whether the pet is neutered, or whether the pet has had another insurance in the past.
- INSURER: Trupanion
- POSTED: 07/15/2022
- BY: Nathalie
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
The information and service was delivered in a comprehensive and clear manner; willing the go above by even willing help guide through online while on the phone.
The information and service was delivered in a comprehensive and clear manner; willing the go above by even willing help guide through online while on the phone.
- INSURER: Trupanion Canada
- POSTED: 07/15/2022
- BY: Susan
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Totally satisfied
Totally happy with trupanion 100% satisfied
- INSURER: Trupanion Canada
- POSTED: 07/15/2022
- BY: Eileen
- BREED:
- AGE OF PET: 0 - 3