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My recent claim was a visit that was a combination of spay and illness. When claim was received, it was obvious they did not put the illness part of the bill toward the deductible, nor did they pay any of it. I received $50 less than expected, and not sure why they came to this solution. Otherwise, claims are always received quickly, I am very pleased with that.

Nationwide Pet insurance is the greatest!! I have had it for several years and love it Great customer service!! Highly recommend them

As a traveling photographer, Nationwide provides me a comfort level that no matter where I am in the US, my pal Mannie is covered. Whenever we have required care, Nationwide always has been quick to respond and never has delayed payment.

The woman I spoke to really knew her job and helped me quite a bit.

Wonderfull! Very fast with getting the reimbursement. Less then a week.

They’ve always been good about covering everything after I meet deductible. Processing time seems to take longer now than it did a couple years ago though.

Amazing communication! Brin was able to get my claim processed quick and immediately sent pre approval for more work to save our precious kitty! Thank you Brin and Pets Best! So happy I dumped ASCPA

When we adopted a 6 y.o. rescue, we decided to get Pet's Best health insurance. This was the best decision we could have made. Just 6 months after we had her, she became very I'll and needed to have an infected kidney removed. The costs for all her care without insurance would have forced us to decline treatment and have her put down. BUT, we were able to have the surgery and our $7,000. bill was only $2,000. after the insurance reimbursement. Two years later, she is healthy but we keep the insurance in place because you never know what can happen. ALSO, they pay you within a few days of your claim. This was truly a lifesaver for our little yorkie.

Because even when I don't use the insurance only for emergencies and I have not used the service my premium has gone up .

I wondered if pet insurance would be worth the worry or cost. Well after one emergency I found it was. One of this unexpected things that go wrong that you just can’t plan for happening at the worst time. I appreciated knowing I had insurance to back up my pups emergency. The claim so extremely easy and fast. I would recommend Trupanion to any family with a furry loved one.