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Trupanion reps were top notch ambassadors for the company. All were professional, proficient and personable; a winning, but extremely rare, combination. Thanks for being there for us.

Person I spoke to was absolutely awesome!! Very knowledgeable and at the end of our conversation even told me to give Boomer (my dog) a HUG FROM HIM!! How heartwarming is that !!! Doesn't get any better !!!

I can't say enough great things about Healthy Paws. When our dog was a puppy, I did a lot of shopping around for insurance after he got sick with pneumonia and I'm very glad that I picked Healthy Paws. Their coverage and customer service are second to none and their claim submission and payment process (take a picture of the invoice and send through their mobile app, payment through direct deposit or check) could not be easier. Their customer service reps even send personal follow-up notes when they notice significant episode claims, e.g. a torn cranial cruciate ligament surgery. I have fully recommended Healthy Paws to friends, family, and our vet!

Everything was handled quite efficiently. No problems at alI. I have sent a claim twice for different situations, and they handled each one with efficiency. I cannot complain. They are very helpful. thank you.

Sparkle is well taken care of. So glad to have peace of mind that he will get medical care as he needs it. He is a very important part of my life.

This insurance is awesome and as long as I have a pet, I will use it.

Remy has had numerous medical issues throughout his life, the most seriously being addison's disease. Pets Best has helped us with high medical expenses, for the most part, and if some were not paid, I understand why. He is now 10 and they have made it easier for me to handle the financial part of his illnesses.

I sent the claim in and you paid it very quickly. You really care about pets. You called to check up on my cat to see if she was feeling better and I thought that was great.

We have had Healthy Paws insurance since our Labrador was first brought home as a puppy. They were recommended to us by a friend. Our puppy is now 2.5 and has had several emergency visits to the ER with stomach distress followed by surgeries to remove objects from his belly that he has swallowed (a hat, clothes, toys). These surgeries were expensive - tens of thousands of dollars in total. Healthy Paws has reimbursed each claim without issue. We have had concerns of being dropped by them because of our dog's anxiety/swallowing objects but it has not happened. The claims are easily submitted via their app by taking photos of the invoices. Then, a check arrives a couple weeks later. Our dog is happy and healthy and we cannot recommend these guys more highly. They insure our less-needy kitty, as well :)

I still do not understand why AKC Pet Health does not pay toward de-worming my puppy. Your representative was clear that this is because my puppy tested positive for worms. My puppy is now clear of worms due to the veterinary care I gave him.