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I will refer pets best to any pet family. I am actually shocked by how wonderful & easy the claims process has been. Thank you Pets Best, you truly are any pets best option for insurance!

Love having Pets Best Insurance. My dog accidentally swallowed a squash ball and the ball was stuck in her stomach. Had to get surgery to remove the ball and Pets Best Insurance was there when I needed it!

Thanks for supporting Sam's health, my peace of mind, and beyond quick with reimbursing expenses!

For almost 9 years now, Pet's Best has ALWAYS taken excellent care of Duffy and his loving Mom...That would be me. I am forever grateful. Lisa

I regrettably forgot I had pet insurance and never filed claims when Pieper was healthy, though I had paid for Wellness coverage. So when Pieper was hospitalized, I had zero experience with filing claims -- and the hospital did the entire process for me. You sent the check within a week or two, and I received an email letting me know it was being processed and then a phone call to follow up and let me know you would prorate a refund since he had passed away. Your representative was absolutely lovely, and the reaching out to me during that awful time was very helpful, as I wasn't really even thinking very straight about anything but his loss. I commend your company and have recommended it to others.

I have never had pet insurance. They explained it all to me before I joined and as well after I joined and put in my 1st claim. They told me why the claim was not paid. I put the lady m in because I wanted to know how and why how they paid. They explained everything well. Best thing We could have done for pet. Even if they didn't pay anything. I like be them.

Lilly, our 5 yr old poodle, became listless and wouldn't eat (very uncharacteristic for her!). Got her to the vet for treatment, all well now, and PetsBest paid a large chunk of the bill. Thank you!

Everything went very smoothly!

Trupanion representatives always show concern for my sweet pets, Jacoby the rat terrier and Chaucer the tuxedo cat. Jacoby has hypothyroidism and Chaucer has heart disease, so I really need the support.

I was pleased that Pets Best covered my cat Shadow for medical tests and xrays done in September of 2017 to diagnose arthritis and the medication prescribed for it. I only had to pay for the deductible and coinsurance which amounted to approximately 27% of the total bill.