Janelle S. is outstanding!
Janelle was thorough, knowledgeable and kind. Her customer service was exceptional, and I appreciate the time she took to answer my questions. The process was swift and smooth. So far, I highly recommend Fetch. Thank you, Janelle!
- INSURER:
Fetch
- POSTED: 07/15/2022
- BY: Johnny
- BREED:
- AGE OF PET: 0 - 3
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Janelle S. is outstanding!
Janelle was thorough, knowledgeable and kind. Her customer service was exceptional, and I appreciate the time she took to answer my questions. The process was swift and smooth. So far, I highly recommend Fetch. Thank you, Janelle!
- INSURER:
Fetch Canada
- POSTED: 07/15/2022
- BY: Johnny
- BREED:
- AGE OF PET: 0 - 3
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Great processes!
excellent response but it's very disappointing that exams are not covered
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Cheryl
- BREED:
- AGE OF PET: 0 - 3
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With all my stress having my dog go thru surgery I called Jules took over walked me thru each and every step coolcalm and such a caring person.
With all my stress having my dog go thru surgery ,I called ,Jules took over walked me thru each and every step cool,calm and such a caring person. She was so personable, knowledgeable and ever so patient and such a caring soul. So thank you for hiring such an amazing person. I hope trupanion recognizes her high qualities.
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Violet
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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Fast and Efficient!!
Always very quick and efficient refund.
- INSURER:
Trupanion Canada
- POSTED: 07/15/2022
- BY: Alison
- BREED:
- AGE OF PET: 0 - 3
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Beyond helpful and informative!
Beyond helpful and informative!
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Trista
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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My insurance review
I had an issue and the person went over each item with me to my advantage.
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Judith
- BREED:
- AGE OF PET: 0 - 3
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First Timer
Seems like the most versatile plan with many options.
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Nicholas
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Great coverage and smooth claim process
I've had a policy with Trupanion for many years. I appreciate the fact that the premium remains the same year after year. I also appreciate the 90% coverage on most services. The best part is the fact that there is no cap per condition. Great experience with customer service and claims department. My claims get processed quickly. Small suggestion for improvement: some info that we are asked to enter when submitting a claim are not claim-specific, and could be recorded and attached to the pet's profile so we don't have the re-enter the info each time, like whether the pet is neutered, or whether the pet has had another insurance in the past.
- INSURER:
Trupanion
- POSTED: 07/15/2022
- BY: Nathalie
- BREED:
- AGE OF PET: 0 - 3
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