Excellent customer care with a prompt professional focus
I insure 3 dogs (Joey, a Havanese, Jingles, a Maltese and Frazier, a chocolate lab) with Healthy Paws and I am very happy with their product and services. They are very easy to work with. They are very prompt in processing claims and their explanations as to services covered are clear and easy to understand. Although my Maltese is only 3 years old, she's had some significant health issues which would have been very costly without coverage from Healthy Paws. The customer service folks are a joy to work with and very professional. I started with Jingles on Healthy Paws and added each subsequent addition to our family as they joined the family: I never considered another pet insurance due to my very positive experience with Healthy Paws.
- INSURER:
Healthy Paws
- POSTED: 10/13/2017
- BY: ackgirl50
- BREED: Maltese
- AGE OF PET: 7 - 10
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Great customer service from ASPCA
Every time I've had to call in to speak with someone a representative has always been kind and knowledgeable, always asking how my dog is doing! When submitting claims the direct deposit option is easy and convenient, and always comes through quickly.
- INSURER:
ASPCA
- POSTED: 10/13/2017
- BY: Abby
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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Great service
My chihuahua was bitten on the foot by a much larger dog. Within days of submitting my claim, I had a check for the vet’s emergency services. Subsequently, she developed an infection in the joint. That claim was also paid promptly.
- INSURER:
ASPCA
- POSTED: 10/13/2017
- BY: Ellen
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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Excellent Service from ASPCA!
I have always had exceptional customer service with ASPCA Pet Insurance. Filing claims online is very easy and i receive my reimbursements in a timely fashion.
- INSURER:
ASPCA
- POSTED: 10/13/2017
- BY: LATONYA
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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Outstanding Pet Insurance
I have been with Embrace Pet Insurance for the last 3-1/2 years and it was the best decision I ever made regarding my pet's health and well being. Their prompt response to claims, reimbursements, questions, etc., exhibits the utmost in true professionalism. I have and will continue to "spread the word" about Embrace Pet Insurance. In my opinion, Embrace Pet Insurance is #1 in by all standards. Forever grateful!
- INSURER:
Embrace
- POSTED: 10/13/2017
- BY: Vivian
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Healthy Paws is a dream to deal with
Healthy Paws was so helpful when our Tucker needed surgery. The claims went through quickly and were paid right away witch was so important to us. Everyone we have ever dealt with was amazing. The company is extremely customer oriented and I am so glad we decided on them.
- INSURER:
Healthy Paws
- POSTED: 10/13/2017
- BY: Nancy
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Great and prompt service!
Insurance companies are usually not easy to deal with, and it takes forever to get the paperwork in and processed etc etc. Not this time! All of my paperwork was in and processed in 24 hours, checks were in the mail almost immediately, even my vet says Embrace was one of the easiest insurance groups they've dealt with. And when I called to ask questions, everyone was friendly and helpful! I recommend Embrace to all the pet people I know.
- INSURER:
Embrace
- POSTED: 10/13/2017
- BY: Laura
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Paying back to customer
It is very fast in paying back when you file a claim.
- INSURER:
Embrace
- POSTED: 10/13/2017
- BY: marcia
- BREED: German Shorthaired Pointer
- AGE OF PET: Over 11 years
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Very Satisfied!
I am very Satisfied with the insurance and how quickly they process my claims. I feel better knowing that my dog can be taken care of.
- INSURER:
ASPCA
- POSTED: 10/13/2017
- BY: Friendly
- BREED: Pit Bull
- AGE OF PET: 0 - 3
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Great response from Embrace Pet Insurance
They responded quickly and accurately!
- INSURER:
Embrace
- POSTED: 10/13/2017
- BY: Russ
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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