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We took out the insurance for Kodi knowing that German Shepherds are prone to having hip dysplasia. Little did we know that he would start having seizures when he was about 3 1/2 years old. It has been an up hill battle but with the help of Embrace, we have him stabilized and are able to give him the care that he needs without excessive out of pocket costs. Thanks!!!!!

It was easy to sign up and explanation of benefits were clear. I went into the vet for Kona the doodle because he was having some stomach issues and had a history of a parasite. The vet ran the tests, I paid, and they sent me an email of the invoice. I uploaded it to their website and they reimbursed for almost the full amount within my first month of being a member. There was a clear description of what they paid for and what was not included in the policy. I am so thrilled that my dog is covered and ASPCA is this helpful! My doodle is completely healthy and thank you!

Very good

I have had several claims - wellness and sick. The sick claims were handled VERY quickly and accurate. Wellness not as fast, but still good.

My dog came down with a horrible case of pneumonia and the bills were scary high. Embrace was quick, efficient and very helpful during this time. I feel so very grateful for them! Thank you!

Pet Partners is a team of very dedicated, very compassionate and highly efficient employees. In the 12+ years that I have had a policy with them for my dog I have always been treated with the highest respect and know that the welfare of my pet was their utmost concern. They are very efficient and the speed and accuracy that claims are handled is amazing. Anyone I have ever spoken with has shown sincere interest in helping me get questions answered. I could not be happier. They provide exemplary customer service.

It takes a little while to get your claim processed and get the reimbursement but they always cover what they say they will and actually ask and care how my dog was doing after her ACL surgery. Love this insurance and so happy I chose them!

Our dog injured himself requiring several different Veterinarian visits and surgery. Once I understood that each Vet in each office needed a separate claim form, the claims were quickly settled as per the insurance contract. Good service. Then, the dog needed dental work which was part of his Wellness Policy. That check came to use very quickly as well. The office does let you know when claims are received, the status of the claims, and the expected arrival of the cheque.

Good company to work with. Claims are processed in less than a month and they have a very friendly customer service. Happy customer since 2014.

I have had nothing but pleasant experiences with Embrace. My prior insurance company was twice as expensive and getting reimbursed for any claim was nothing but a hassle. I love Embrace's website, it's clear and concise and easy to navigate. Any time I have to call and speak with someone they are more than pleasant and I don't feel like I'm dealing with a big company that doesn't value their insureds. Uploading your claim is easy and reimbursement comes to you very timely. I would recommend this insurance company to anyone.