out of 5
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5
5
out of 5
Representative
The representative seemed annoyed at my some of my questions. He did help me to figure out all my claim questions. But he seemed to have little patience for me. I experience this with your representatives once in awhile and it makes me think that if I do experience this then maybe I should call back and I will get someone else who has the time and patience to help me in a positive way. Usually the representative will ask how the dogs are doing and be sympathetic as well but this rep was not. We just said goodbye to our one dog last month and continue to have health issues with the chocolate lab that we have now. So, in my opinion, I like to talk to someone who wants to talk to me and not be annoyed, so I may hang up next time and call back. Just makes my day better. Thanks for the great product.
- INSURER: Trupanion
- POSTED: 11/08/2017
- BY: June
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
This Is An On-Going Issue For My ...
This is an on-going issue for my pet Shaq - Has a brain tumor and chemo is helping to keep it reduced. If I did not have the insurance - Shaq would no longer be with me. He is doing great per the Oncologist. Remarkable are her words.
- INSURER: Pets Best
- POSTED: 11/08/2017
- BY: Shirley
- BREED: Dachshund-Miniature Smooth Haired
- AGE OF PET: Over 11 years
5
out of 5
I Submitted My Claim And I Get An...
I submitted my claim and i get an email right away letting me know my claim was received. Which i like, it lets me know things are in process. Within just a few days I received my explanation of benefits and the next day I received my payments. I never have to worry about Pets Best, they always take care of my claims with satisfaction. Thank You!
- INSURER: Pets Best
- POSTED: 11/08/2017
- BY: Denise
- BREED: Welsh Corgi-Pembroke
- AGE OF PET: 7 - 10
5
out of 5
This Was Our First Claim - And We...
This was our first claim - and we used the wellness portion of our policy. I was a little skeptical but the process was fast - I took a picture of my bill with my phone and submitted with my phone. Very simple and easy. Notified by customer service along the way! Excellent!
- INSURER: Pets Best
- POSTED: 11/08/2017
- BY: Tarra
- BREED: Dachshund-Miniature Long Haired
- AGE OF PET: 0 - 3
5
out of 5
My Experience Was Great. My Dog A...
My experience was great. My dog ate a foreign object and it was wrapped up in his intestines. Surgery cost me $2200, and I made the claim a day after I picked him up. I received $1600 a week later without any hassle.
- INSURER: Pets Best
- POSTED: 11/08/2017
- BY: Julia
- BREED: Italian Greyhound
- AGE OF PET: 0 - 3
5
out of 5
I Currently Have All Three Of My ...
I currently have all three of my pets insured, two cats and one dog. Pets Best has always been very prompt with their processing of claims and rectifying and omissions or explaining EOB's acceptance or denial of a claim.
- INSURER: Pets Best
- POSTED: 11/08/2017
- BY: Maureen
- BREED: American Long Hair
- AGE OF PET: Over 11 years
5
out of 5
As Compared With Other Pet Insura...
As compared with other pet insurance companies, I feel your company's 80% refund is certainly not the more enticing 90% refund which I found with other companies. However, your service has been positive and I have chosen to remain with Pets Best...even though you are pricey.
- INSURER: Pets Best
- POSTED: 11/08/2017
- BY: Janice
- BREED: Bichon Frise
- AGE OF PET: 7 - 10
5
out of 5
My Dog Had To Be Taken To The Vet...
My dog had to be taken to the vet for a routine spaying but while she was there the vet noticed a rash that was causing irritation. She prescribed me an antibiotic and it helped my dog feel better immediately! After I received the invoice I processed the claim via the Pets Best website and within 2 weeks I had a response and the reimbursement was put towards my deductible!
- INSURER: Pets Best
- POSTED: 11/08/2017
- BY: Bridget
- BREED: Olde Victorian Bulldogge
- AGE OF PET: 0 - 3
5
out of 5
Best Pet Insurance ever!
I could not live without Healthy Paws Ins! They have covered everything for my Baby! we have had over 125 claims and all have been covered! Cancer, Ear infections, Allergies, Medications and the latest one was a total Ear Ablation that was almost $4000.00 and we received 90% back. I am so thankful that I have them!
- INSURER: Healthy Paws
- POSTED: 11/07/2017
- BY: Kimberly
- BREED: American Bulldog
- AGE OF PET: 7 - 10