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I recently took a survey which I accidentally hit the incorrect answer so I wanted to let you know how very satisfied I was with my recent claim. I would definitely recommend thus company.

I have been so pleased with Trupanion since the start of my policy when I got my puppy Wilbur, 3 1/2 years ago. In that course of times, I got a second Dogue De Bordeux puppy named Charlotte and went on to rescue, my Lhaso Apso Winnie. All of my dogs are covered by Trupanion. I have called them on many occasions for questions about my policy, they have always been polite, understanding and professional. This past June, when I took my dog Wilbur to the vet for one particular issue, by accident we discovered that my baby boy was suffering with Kidney Disease. The warning signs come to late. I was shocked at this news and just down right sick and so very distraught. I must've called Trupanion daily for the next few weeks after his diagnosis each time crying with such despair and hopelessness. Every single agent let me cry and talk my frustration out with them. They truly don't understand how important that was to me at that time. I will continue to fight for my dog Wilbur's health, and I am so grateful for my policy that I have with Trupanion. They help me with all the expenses that come along with my boy's disease. I'm trying so very hard to keep him alive for as long as possible and I am so very thankful that I have Trupanion on my side and that I get to deal with such kind, compassionate, animal loving people. Thank you Trupanion for everything you have done and continue to do for me and my family.

We have been a Trupanion policyholder for years. We currently have 4 dogs and 1 cat - all insured by Trupanion - however, have had other pets previously insured. Trupanion was there to help us with expenses when our cat was diagnosed with cancer. They also helped with our dog who developed kidney disease. Both of these pets eventually passed away, however, Trupanion helped to extend their lives and their quality of lives with their 90% reimbursements. It was peace of mind knowing that once we met our deductible, we were reimbursed at 90% for their medications and tests. Trupanion allows you to fluctuate your monthly premiums depending on the deductible that you choose. This is very helpful in a multiple-pet household. The claims service is easily done online and the turnaround (direct deposit) is usually within a few days. You can file claims immediately or stockpile them in batches - which makes them even more convenient. Once the claim form, for a single incident, is signed by the doctor, you can re-use it - so you don't have to carry claim forms to the vet. The insurance portal is also convenient to use. Our pets are a part of our family and we would NEVER consider not having insurance on them - just as we wouldn't for our human members. Being avid pet owners, we have tried other pet insurance companies, however, we have found Trupanion to be the best. Trupanion is well worth the premiums to give you the peace of mind to know that you have help with the financial burdens of your pets' illnesses.

While trying to sort through our dogs health issues we’ve submitted several claims recently. The claims have been processed promptly and the reimbursement checks in a timely fashion. Much faster than my own health insurance!

So happy I have this insurance. I lost my dear Olive a year ago and without this insurance I would be buried in debt. My other pug has had some health issues the last 1-2 years and ASPCA health insurance has helped tremendously. They are pretty quick with reviewing estimates and approving claims.

This pet insurance far exceeded my expectations. The electronic claims process and reimbursement by direct deposit is seamless.

A year ago my dog was diagnosed with Congestive Heart Failure. She has spent a lot of time in the ER/ICU for oxygen therapy. Trupanion has paid 90% of everything except the exam fees. They even reimbursed me for the equipment so I could do the oxygen therapy at home.

It is critical to get insurance for your beloved pets before they develop pre-existing conditions. Even younger animals may require expenses for recurring conditions, especially expensive medications or supplements for example with allergies. Be careful in determining your deductible. The deductible applies to each condition. The total amount of a vet invoice will be divided by condition as shown on the invoice with consultation with the vet. Also, there is no compensation for doctors and consulting vet fees. After the deductible for a condition is met, compensation is paid out. The value of pet insurance is really in providing a cost safety net for recurring, expensive conditions such as kidney disease, cancer, allergic skin conditions, heart problems, pancreatitis, ear or eye problems.

This is the absolute BEST pet insurance out there! I can’t thank Healthy Paws enough for their kindness through my dog’s emergency surgery. My Golden Retriever (just over a year old), had to have a foreign body surgery because she ate something that she was not supposed to. Not only was this terrifying, but I knew that bills would add up quickly. I wanted the best care for my dog, at the emergency vet that I chose, and any treatment/procedure that she needed done, done. I just wanted my pup back! In the back of my mind I knew I had insurance and I knew that whatever she needed to have done, was getting done. I wasn’t prepared for the overwhelming amount kindness and concern that they, Healthy Paws, had for my dog. Not only did they hold up their end and process the claims quickly and cover what they said they would, they checked in on my dog along the way! Not anything automated-a real person, a person who cares and loves animals themselves. The claims were processed quickly and the check was in my hand soon after. The process was as painless as possible, and it took so much stress off of me. I was able to be there for my pup 100% and not worry about cost. I can’t thank them enough for such a wonderful experience. I will be a “fur”ever client! Do not hesitate or look anywhere else-Healthy Paws IS your answer.

Trupanion is wonderful. They are prompt and very fair in handling claims. Being a retiree and widow I know I️ can obtain the care my dogs need without the worry of how I️ can afford their care. Thank you, Trupanion!