Recommend
I only recommend 2 pet insurance companies to friends that ask. Trupanion is one of them. But, I also advise them that my rates have increased close to 30% per year on average.
The next increase will likely require that we decrease our coverage. If our dog lives as long as other dogs we have had, eventually we may effectively have no coverage. The deductible and share of cost will have to be so high to make it affordable for us.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Ami
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Glad for Trupanion
I'm so glad I found Trupanion. My family are so grateful.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Marc
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Grateful for Trupanion
The agent at Trupanion has been more than helpful and all of the customer service people are knowledgeable and have spoken to veterinary personnel for me to expedite express pay. I am ever grateful for all their help and for Trupanion.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Julie
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Resovled an issue
Representative called back, resolved an issue and has escalated a question to management to be addressed.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Stacey
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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The best!
The best! I have 4 dogs ALL on Trupanion. I preach to anyone who will listen to get your pet insurance with Trupanion.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Dorene
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Professional service.
Very prompt, courteous, and professional service.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Andrew
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Reliable and professional
We have been with Trupanion for 9 years and dozens of claims and never had a single issue with any claim nor had to follow up to ensure a claim was paid. Trupanion is reliable, professional, and an excellent choice that has allowed us to provide medical care to our beloved dog when we otherwise would have been financially unable. I wish all companies operated on the model Trupanion uses. I have never recommended any company or product to friends or family, but I routinely do so with friends who are considering adding a member to their family.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Brandy
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
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Cost of care
I'm stunned at what the real costs for a dog and a cat are. I almost never take them to the vet. This is too much for my income to bare. Is there so way I could qualify to get a professional discount, as I am a medical professional, actually I'm a clinical laboratory scientist.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Robin
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Not personable
It was like talking to a computer. Not much personality and he didn't ask about my pets. So weird, most of the time the representative is empathetic and personable. Not happy that the last two times I've called, it feels like I've been talking to a computer.
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: June
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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still working on it
representative will work on problem until resolved
- INSURER:
Trupanion
- POSTED: 11/09/2017
- BY: Bill
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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