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To our complete surprise and dismay, our 6 month old puppy was diagnosed with severe hip dysplasia and needed total hip replacement surgery. Embrace has been great from his initial diagnosis through his surgery and recovery! The majority of our claims have been paid with minimal out of pocket money.

This insurance has been amazing to have!!! Easy to file claims. Fast, friendly service. Affordable!

My two dogs have had surgeries and illnesses I couldn’t have imagined when they were young. I knew I wanted to plan for and protect them so I got pet insurance as early as I could (which looking back, was a great decision on my part) and we have used it a few times. My little one is about to go into his second bladder stone surgery, which is heart-breaking, but at least I know that I can care for him, that we have options, that the cost isn’t a concern and that his health can be my priority, and that Trupanion supports us in his treatment and recovery! My rate per month is so low (really low!) and my deductible is high (at my own choosing) but totally manageable when we’ve needed it. I would recommend pet insurance a million times over. When I am at the vet, they do a majority direct bill after my deductible is met, so I’m not even out of pocket. For me, it’s way more than peace of mind, it’s keeping my family healthy and safe and well, and I am beyond grateful to Trupanion for being there alongside me to care for my boys. Just get pet insurance!! I have several friends who opted not to get it, but have ultimately spent several thousands of dollars on care later and wished they had insurance after all. If you never need it, you are so fortunate, but if you do, you’ll never regret having gotten it and Trupanion has been amazing to us, so I’m very happy to recommend them.

Embrace has been there for my pets! We have referred all our pet friends to Embrace as they have seen the care they provide in processing claims efficiently.

Claim process is easy and quick. I also had a few phone conversations with an agent when Cleo was diagnosed and I felt they were genuinely concerned for her well being. I like that they had empathy for what we were going through.

I submitted a claim 2 weeks ago and it has not been processed. I called customer service and was told they are experiencing high claim volume and they are not able to keep up. I was told the company is growing and is experiencing growing pains and they are in the process of hiring more employees. Honestly this is not my problem. Maybe they should stop writing new policies and control their growth and focus on their existing customers. If I had known this I would not have taken a policy with them. There are lots of other pet insurance companies out there. Think twice before selecting figo.

Always processes and pays claims very quickly. Excellent service!

Always friendly and helpful

Always get great service, advice and results. You make me feel like you truly care about my little dog. Thank you for being there for us.

Am very happy with all that Trupanion has done for my sweet Dolce. Have spoken to friends about how great a company you are. Many thanks to all.