5
out of 5
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5
out of 5
Grateful for Trupanion
The agent at Trupanion has been more than helpful and all of the customer service people are knowledgeable and have spoken to veterinary personnel for me to expedite express pay. I am ever grateful for all their help and for Trupanion.
- INSURER: Trupanion
- POSTED: 11/09/2017
- BY: Julie
- BREED: Rottweiler
- AGE OF PET: 7 - 10
5
out of 5
5
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5
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5
out of 5
Reliable and professional
We have been with Trupanion for 9 years and dozens of claims and never had a single issue with any claim nor had to follow up to ensure a claim was paid. Trupanion is reliable, professional, and an excellent choice that has allowed us to provide medical care to our beloved dog when we otherwise would have been financially unable. I wish all companies operated on the model Trupanion uses. I have never recommended any company or product to friends or family, but I routinely do so with friends who are considering adding a member to their family.
- INSURER: Trupanion
- POSTED: 11/09/2017
- BY: Brandy
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
5
out of 5
Cost of care
I'm stunned at what the real costs for a dog and a cat are. I almost never take them to the vet. This is too much for my income to bare. Is there so way I could qualify to get a professional discount, as I am a medical professional, actually I'm a clinical laboratory scientist.
- INSURER: Trupanion
- POSTED: 11/09/2017
- BY: Robin
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
5
out of 5
Not personable
It was like talking to a computer. Not much personality and he didn't ask about my pets. So weird, most of the time the representative is empathetic and personable. Not happy that the last two times I've called, it feels like I've been talking to a computer.
- INSURER: Trupanion
- POSTED: 11/09/2017
- BY: June
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Some Of My Answers I Accidentally...
Some of my answers I accidentally clicked a button and I didn't click the right one! We are very happy with the process of getting our claim paid!
- INSURER: Pets Best
- POSTED: 11/09/2017
- BY: Mallori
- BREED: Chihuahua
- AGE OF PET: 0 - 3