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Very fast application process and first claim processing.

Best company ever!! We bought Embrace when our two cats were about a year old. One of them died at age 9 from cancer and we currently have our ten year old cat undergoing chemo for lymphoma. I cannot say enough about Embrace. They process claims quickly and keep you advised about the status of your claim the whole time. They have never questioned anything I have submitted and they seem to reimburse for everything when your pet is sick. Everything is done by e-mail, but it’s easy to reach someone by telephone. When sad things happen they are extremely empathetic and they were very helpful with options when our cat passed away. I can’t say enough good things about Embrace.

I will always have Embrace pet insurance, it has really helped me with my two dogs. One of my dogs is about to turn 2 and has already had 2 knee surgery's. I would recommend Embrace to everyone!

This company has been by our dogs sides through the many trials we have had with their health. Everytime I submit a claim, I am guaranteed a refund within 2-3 business days. Although there was 1 time where it took a week, it was after a major surgery, but was still paid. We would recommend EMBRACE every day for the life of your dog!

Last year we were with Embrace for our puppy. She had some surgery that they denied coverage. I was planning to cancel our insurance, thinking why pay a high premium for her just to have the claim canceled. Then I thought I'd give it one more year and see what this past year brought us. So far we have been pleased. Claims have been paid, and in a timely manner. They are great about letting you know they are working on it.

When your pet has an issue that is not easily resolved and insurance requests a final diagnosis. The testing is not covered. Something is not right with this.

My cat has cancer and the treatments and surgery thus far have been paid as they should. I am very satisfied with the policy and service.

EXCELLENT COVERAGE, OUTSTANDING CUSTOMER SERVICE, AMAZINGLY SENSITIVE HUMAN BEINGS ...few months after purchasing the policy for my 2 Dobermans . MAX, a huge black male was diagnosed with DCM, a terminal heart disease , devastated, I called Embrace, as we were new members to find out if it was true all the promises made when we had joined Embrace , the answer of the young girl that picked up the phone , still brings tears to my eyes " Do whatever you need to prolong or improve Max quality of life ...WE ARE 100% BEHIND YOU GUYS" ...months later when Max died , we received handwritten condolences cards from members of the staff and they also lit a candle on my phone for Max ...my new puppy Drago arrived to NYC from Denver with a 30 days coverage from AKC insurance paid for the breeder ...days after his arrival I noticed a lump over his ribs , he got hurt in my backyard or maybe came with a thorn between his ribs that caused a bad infection, the bacteria traveled to his joints causing discomfort and pain, I got only problems with AKC insurance to get some money back well past 60 or 70 days after we sent the claim , as soon as I recovered "some" money from AKC , Drago also became a proud member of Embrace Pet insurance.

I originally purchased Embrace Insurance for my Pomp as it was highly recommended by .an internet search but I don't know if they have gotten too large or just don't care anymore since August one of my dogs needed a physical report from my vet. I was not copied for that request so I didn't follow-up but the end of Oct they received it. I was very dissatisfied after calling with the answers I received as my dogs are my children and I want them to have the best. In my opinion embrace is no longer the best sorry.

Could not have been better!!