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Embrace is simply amazing. We have still our beloved dog today because of them and their great coverage. We couldn’t have done it without them. I try to convince weekly friends, family and coworkers of the importance of Embrace pet Insurance. When your pet is truly sick, the last stress you need is the burden of huge vet bills. We are so thankful for them.

So glad I got this insurance! My 3 year old lab gets himself into tons of trouble. This time it was rat bait ingestion. After a weekend at the emergency vet he is fine. Having insurance made it so much easier to give Tank the best care and treatment possible. I chose this company because they do not have annual or even lifetime maximums. Human insurance companies could learn a lot from the nice people here at Healthy Paws. They always process my claims quickly. Highly recommend.

Professional

Representatives were always readily available and very knowledgeable and very helpful

Awesome!!!!

It would be great if you could make the sign up process more clear when choosing a plan. Apparently there was a box I neglected to check that would have cost $3 more per month and would have covered my dog's anxiety treatment. I've spent well over my deductible on behavior training and medicine that will not be covered.

Pre-existing conditions non-coverage is very broad. You haven't covered the ONE claim I submitted, even just a little bit. I'm sure it's the same with all insurance companies. But I have to ask myself, why bother having insurance at all? The representative I spoke with was really nice and easy to talk to. We'll see what happens with this next claim I'm submitting soon. But so far I have 2 new pets on different insurance plans not with you, because Trupanion hasn't covered anything. We'll see, jury is out. Undecided. Great representative though. Very friendly and knowledgeable. Thanks.

She had to refer to a supervisor and the problem was resolved. Not her fault at all.

The representative solved some of my questions, but apparently I need to appeal some of the decisions relayed to me via e-mail. So I still have work to do to resolve all my questions.

The best suggestion that I've ever taken concerning my first pet. I am so happy with Trupanion. Thank you