The Specialist's answers were vague...
The Specialist's answers were vague and not helpful at all. I felt like she was not very knowledgeable.
- INSURER:
AKC
- POSTED: 11/17/2017
- BY: Trisha
- BREED:
- AGE OF PET: 0 - 3
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Great Experience with Embrace
When we adopted Bentley 3 years ago, we decided to purchase a pet insurance policy. After researching multiple pet insurance companies, I chose Embrace because of how they calculate claims. I liked that the reimburseable amount was calculated after applying the deductible, much like my own health insurance does. I also liked that the cost of the office visit was covered for both accident & illness claims. Several companies I researched did not include this charge in calculating covered expenses. Being able to select a deductible and annual limit was a nice feature as well, which helped to keep the monthly premium affordable.
In the third year of coverage, Bentley had his first claim. Embrace processed and paid the claim in a very timely manner. I highly recommend Embrace to anyone purchasing pet insurance.
- INSURER:
Embrace
- POSTED: 11/17/2017
- BY: Pamela
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion truly cares about ensuring that the worry is taken away during times of distress for you and your pet!
Our Nala has had severe stomach problems for over a year. Having insurance has been a relief for us as a family. Having Trupanion Insurance has meant that within moments of being billed for services they take care of their portion, meaning that you just have to worry about yours. They have also taken the time to call and console you, letting you know that they are wishing the best for your pet and you. We are extremely happy and grateful for having Trupanion.
- INSURER:
Trupanion
- POSTED: 11/17/2017
- BY: Debra
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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No hassle service.
No hassle service! So glad we insured Peanut!
- INSURER:
Trupanion
- POSTED: 11/17/2017
- BY: Alyce
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Best Decision
Purchasing insurance through Trupanion was one of the best decisions I’ve ever made. I’ve unfortunately needed to use the insurance recently. While on my honeymoon, my Great Dane, Corzo, developed a septic infection in her wrist joint. The infection quickly spread and she needed to be admitted into an animal hospital. Needless to say it was a very expensive condition. When the hospital heard that she had a Trupanion policy they informed me they are the only insurance they accept direct payments from. The ease of submitting claims and the speed you pay on them is incredible. Without question the best customer service I have ever experienced. I’ve needed to call in on a handful of occasions and every people I’ve spoken with have been stellar. My questions have been answered clearly and I have never been left feeling confused.
Insurance is always a frustrating process. From the unclear language, difficult claims process, and unhelpful customer service representatives. You guys are the polar opposite of what I have come to expect from an insurance company. Thank you!!
- INSURER:
Trupanion
- POSTED: 11/17/2017
- BY: David
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Healthy paws insurance is simply put, THE BEST out there for insurance!!
My little puppy was hospitalized twice and healthy paws covered both big expenses @90%. They not only take care of the claim within 10 days they genuinely care for your pet!!
- INSURER:
Healthy Paws
- POSTED: 11/17/2017
- BY: valerie
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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I just wish you had a lower deductible...
I just wish you had a lower deductible on your insurance policies. $500.00 as the lowest deductible is really high for a pet. I enjoyed talking Amy. She was very helpful and polite!
- INSURER:
AKC
- POSTED: 11/17/2017
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
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Exceptional
I love Trupanion and always refer. Best Insurance company ever! Excellent product and excellent service!
- INSURER:
Trupanion
- POSTED: 11/17/2017
- BY: Pamela
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Thankful
If I didn't have Trupanion my dog would not be here today. In the past year he had to have two operations on the same ACL. Also he has very bad allergies and needs a lot of meds and injections. I have never had any problems when I put in a claim
- INSURER:
Trupanion
- POSTED: 11/17/2017
- BY: Matt
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Excellent!
Great to work with! Super fast claim return!
- INSURER:
Trupanion
- POSTED: 11/17/2017
- BY: Stacey
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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