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The represantative was very friendly & helpful!

My dog had to be taken to the vet for a routine spaying but while she was there the vet noticed a rash that was causing irritation. She prescribed me an antibiotic and it helped my dog feel better immediately! After I received the invoice I processed the claim via the Pets Best website and within 2 weeks I had a response and the reimbursement was put towards my deductible!

The representative seemed annoyed at my some of my questions. He did help me to figure out all my claim questions. But he seemed to have little patience for me. I experience this with your representatives once in awhile and it makes me think that if I do experience this then maybe I should call back and I will get someone else who has the time and patience to help me in a positive way. Usually the representative will ask how the dogs are doing and be sympathetic as well but this rep was not. We just said goodbye to our one dog last month and continue to have health issues with the chocolate lab that we have now. So, in my opinion, I like to talk to someone who wants to talk to me and not be annoyed, so I may hang up next time and call back. Just makes my day better. Thanks for the great product.

Very caring efficient service.

I loved that I was asked to give Legend and Tulsa a hug at the end of our conversation :-)

I think the rates are high, I only pay $45 a month for my other standard poodle with another company. I am very happy with the prompt service though and fast delivery of my cheque

Love Trupanion but would love it even more if you had a plan that covers wellness visits.. others do .. Thanks

My rep was SO nice. She ended the phone call with "Give Blitz some love from us." That made me wish humans could have insurance that provides such caring care. Thank you!

I could not live without Healthy Paws Ins! They have covered everything for my Baby! we have had over 125 claims and all have been covered! Cancer, Ear infections, Allergies, Medications and the latest one was a total Ear Ablation that was almost $4000.00 and we received 90% back. I am so thankful that I have them!

We have had the most wonderful customer service with ASPCA. The coverage is great and gives such peace of mind knowing if anything happened to our dog she would be able to get the care she needs. The claim filing is so easy and I love the app. Thank you very much!!!!