5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
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5
out of 5
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5
out of 5
Verified
Super helpful customer service and very specific answers for my dog not just general answers.
Super helpful customer service and very specific answers for my dog, not just general answers. quick and easy to use the live chat.
- INSURER: Trupanion
- POSTED: 05/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
We have always received prompt courteous and informative responses from the Trupanion representatives.
We have always received prompt, courteous, and informative responses from the Trupanion representatives. Our veterinary specialists have mentioned how easy it is to deal with Trupanion as well.
- INSURER: Trupanion
- POSTED: 05/10/2021
- BY:
- BREED: English Springer Spaniel
- AGE OF PET: 7 - 10
5
out of 5
Verified
It accurately reflects my willingness to refer friends and family.
It accurately reflects my willingness to refer friends and family. Trupanion has always stood by their plans and promptly paid any submitted claims.
- INSURER: Trupanion
- POSTED: 05/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
1
out of 5
Verified
Our dog was peeing blood which is indicative of several potential serious diagnoses.
Our dog was peeing blood, which is indicative of several potential serious diagnoses. We took our dog to the nearest emergency vet, and insurance denied full coverage despite us paying 130/month for insurance for YEARS. We did not feel supported and the customer service rep was condescending when we called to inquire what was happening and why there was no pre-approval. As a grad student who has to choose how I spend my money wisely, I am extremely disappointed that I’ve spent so much money on Trupanion insurance all these years. I could’ve saved so much money.
- INSURER: Trupanion
- POSTED: 05/10/2021
- BY:
- BREED: Collie
- AGE OF PET: 7 - 10
5
out of 5
Verified